Theo Dufresne
Experienced Manager-Sales and Customer Service Oriented at International Academy of Design and Technology-Student- Claim this Profile
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Bio
Experience
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Experienced Manager-Sales and Customer Service Oriented
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Jan 2001 - Present
Work History Sears, Livingston, NJ 11/2013 to Present Sales Associate-Appliances Freelance Construction-Home Improvement/Remodeling & General Repair NJ, NY & PA, 02/2011 to Present Handy Man Demolition, Painting, Carpentry, Flooring, Plumbing, Tiling, Water Proofing, Electrical Installations and Wiring, Landscaping, Cleaning and Material Removal, Finishing and more. All work is contracted and completed according to specifications. Project Management for multiple tier projects. Staffmark Employment Agency, Secaucus, NJ 04/2010 to 09/2010 Laborer (Temporary) Macy’s Warehouse: Secaucus, NJ – Off loading and loading trailers and straight trucks. Mail Express: Secaucus, NJ – Mail Processing Infinite Sign Industries (ISI), Irvington, NJ 02/2008 to 08/2008 Shipping Manager Lead teams of diverse members in reaching individual and group goals, revised departmental operating procedures, streamlined shipping process, researched, maintained departmental records and invoices, purchased materials and supplies for the packaging of various products manufactured by ISI, familiar with shipment classifications and codes relevant to the sign industry, prepared bill of lading forms for all deliveries. Dependable Insurance Agency, Newark, NJ 01/2001 to 05/2005 Office Manager Managed privately owned Independent insurance brokerage that also provides financial solutions to the public, supervised a staff of six employees, stressed customer service, managed company budget and payroll on a bi-weekly basis. Automated office processes to function 30% percent above normal, increased the sale of property and casualty insurance policies and mortgage loans. Other Administrative duties included answering phones, redirecting calls, meeting and greeting, sending and receiving faxes, allocating correspondence, filing. Technical skills and software proficiency given upon request. Show less
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Education
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International Academy of Design
Bachelor of Applied Science (B.A.Sc.), Web/Multimedia Management and Webmaster