Theng Ouch
Deputy Manager, IT Infra at BICBank Cambodia- Claim this Profile
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Central Khmer Native or bilingual proficiency
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English Limited working proficiency
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Chinese Limited working proficiency
Topline Score
Bio
Experience
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BICBank Cambodia
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Cambodia
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Banking
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1 - 100 Employee
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Deputy Manager, IT Infra
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Jan 2023 - Present
Manage of Network Infra
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Senior IT Support Officer
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Mar 2022 - May 2023
- work on project IT Infrastructure- keep monitoring network DC and DR- support to security team for pantest to compliance with PCI-DSS- managing all networks, firewall, router, switching for security - Report weekly to management and team- other tasks assign from manager
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Officer, IT Infra
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Jun 2020 - May 2022
- Prepare plan to move and migrate data center. - Plan network cut over and existing network- Support all users internal include problem and PC installation- Work on project SmartRow Datacenter, Migrate Network Infra
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WICAM Internet Service Provider
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Cambodia
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Technology, Information and Internet
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1 - 100 Employee
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Network Engineer
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Mar 2016 - Jun 2020
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Beta Software Technologies (BST)
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China
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IT Services and IT Consulting
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1 - 100 Employee
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Senior IT Administrator
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Feb 2015 - Feb 2016
- Responsible for hardware and software installation - Supporting all users technical problems - Troubleshooting and maintaining hardware and software - Log all activities into Helpdesk Ticket System - Responsible for hardware and software installation - Supporting all users technical problems - Troubleshooting and maintaining hardware and software - Log all activities into Helpdesk Ticket System
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UCB Commercial Bank PLc
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Phnom Penh
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IT Support Staff
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Mar 2014 - Jan 2015
- Work with team for physical installation, modification, testing and servicing of data/network communication equipment at Head Office, Disaster & Recovery Site, - Branches and Sub Branches including firewall, routers, switches, and ISP backbone - Regularly support, maintenance and troubleshoot both LAN, WAN and IT security in HQ, DR, and Branch/Sub branch offices - Manage to maintain and update the user access rights in Core System and Internal System, file servers, Lotus Mail server and other business applications. - Supporting with other departments and branches to find out their requirements - Solving all problems related to core banking system - Supporting all users technical problems - Installing and updating Card System Software - Coordinating Card System Projects (NAC) - Supporting Visa and Master Card field people - Managing on VMWare, VSphere, and remote control workstations - Managing on KSC Antivirus server and setting up task and policy for workstations Show less
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CooTel Telecom Co., Ltd.
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Phnom Penh
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IT Engineer
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Mar 2013 - Apr 2014
- Working on Active Directory accounts and group policy(Windows 2008) - Strengthening the IT infrastructure through to implementing new technologies - Manage and configure Video streaming server, web server hosting, ftp server, Ldap and samba PDC, social network web application, reservation scheduling system and web documentation management - Manages computer operations, user helpdesk, and user computer training - Coordinates the work of all employees assigned to the support group including operations training. - Work closely with other department like engineering , IT/Billing, etc - Analysis technical issue and troubleshoot customer issue Responsible for hardware and software installation. - Developing and maintaining the company IT systems, software, hardware and network Show less
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Chuanwei (Cambodia) Co.Ltd
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Phnom Penh
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Helpdesk Support
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Jan 2011 - Mar 2013
- Configure on Cisco Router and Switch and Linksys. Cisco Switch Configuration (VTP,VLAN,ACL,TRUNK,STP, NAT&PAT) - Cisco Router configuration(Static Routing, Dynamic Routing(RIP, OSPF, EIGRP) - Control and manage all internal network (LAN & Wi-Fi) - Support clients/users problem in/out Company. - Support issue with procedure of document written - Controlling on Helpdesk Ticket and Inventory system - Purchasing all internal equipment (Laptop, Desk Top, IP Phone, and other peripheral) - Control and manage on Mail Server, File Server and DHCP Server. - Maintenance PC, Printer, Scanner, IP Phone and Camera security. - Test and evaluate new technology - Controlling on Kaspersky Server & Client Antivirus - Backup user’s data and email - Monitor network devices with Cacti, Nagios - Control and manage Trixbox of IP Phone System - Log all activity into Help Desk Ticket System. - Working on shuffle tasks in IT Support include projects - Weekly report to manager Show less
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Education
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Norton University, Phnom Penh, Cambodia
Bachelor’s Degree, Computer Science