Assistant Team Lead

• Jun 2022 - Present

Smile consultant

• Apr 2021 - Jun 2022

Patient Engagement Manager

• Nov 2020 - Jun 2022

Teacher

• Aug 2019 - Mar 2020

Computer Teacher Computer Teacher

Assistant Manager

• Sep 2018 - Apr 2019

❖ Responsible for carrying out a task such as connecting with clients via calls & arranging meetings, email drafting, designing proposals, consulting them appropriate services according to their requirements. ❖ Respond to customers in a considerate, professional and positive manner. ❖ Carrying out after-sales roles and pitching the client’s higher service packages for revenue generation. ❖ Proving 360 solutions for web designing by disseminating market strategies to the clients, providing those services ranging from content writing to web development.

Senior Executive

• Apr 2016 - Aug 2018

❖ Being a part of the International Sales Team for Naukri Fast-Forward which is the candidate service arm of Naukri.com. It offers specialized services like Resume writing, Recruiter connection, Jobs4U, Resume Spotlight to job-seekers across profiles to complement their job search journey and speed up the process. ❖ Responsible for Value and Volume growth for each specialized service with a close eye on Productivity. ❖ Lead Management and conversion: To achieve conversion targets on a monthly basis and meet the monthly requirement and overachieve the required targets. ❖ To maintain the overall Quality score above 90% & zero tolerance towards Fatal errors in order to ensure the great customer experience. ❖ Revenue generation through telesales making outbound and inbound calls and follow-up with clients. ❖ Responsible for providing a solution to clients from the international market who have taken services from Naukri. ❖ Respond to customers' concerns by escalating it in a considerate, professional and positive manner. ❖ After-sale up selling clients for more revenue generation.

Business Development Executive

• Jan 2014 - Feb 2016

❖Responsible for carrying out a task such as lead generation through meeting clients. ❖ Respond to customers in a considerate, professional and positive manner. ❖ Carrying out after-sales roles and pitching the client’s higher packages for revenue generation. ❖ Proving 360 solutions for web designing by disseminating market strategies to the clients, providing them services ranging from content specialist to web development. ❖Responsible for carrying out a task such as lead generation through meeting clients. ❖ Respond to customers in a considerate, professional and positive manner. ❖ Carrying out after-sales roles and pitching the client’s higher packages for revenue generation. ❖ Proving 360 solutions for web designing by disseminating market strategies to the clients, providing them services ranging from content specialist to web development.