Experience

Union Assurance PLC

• Sri Lanka
• Insurance
• 700 & Above Employee

• Associate Regional Sales Manager

  • Oct 2021 - Present



TALCO Solutions Pvt Ltd

• Colombo, Western Province, Sri Lanka

• Director / Co-Founder

  • Jan 2020 - Present

  Founder of Sri Lanka's first ever E-Channeling Mobile App for Vets. Founder of Sri Lanka's first ever E-Channeling Mobile App for Vets.



Enfount Holdings Pvt Ltd

• Colombo, Western Province, Sri Lanka

• Director

  • Jan 2016 - Dec 2020

  Business Consultancy, Head Hunting, Facilitation Services, Import & Export of Fruits and Vegetables. Business Consultancy, Head Hunting, Facilitation Services, Import & Export of Fruits and Vegetables.



Freight Concept Group

• Colombo, Western Province, Sri Lanka

• Manager Air Freight

  • Jan 2015 - Jan 2016

  Accountabilities • Responsible for air freight cargo operations, business development planning and execution • Execution of diversification plan to position in the freight forwarding and clearing sector • Digital Marketing strategy formulation for sea and air cargo business units • Formulation of staff development plans in line with strategic business plan • Key account management and client acquisitions • Staff training and development • Channel & partner management Key Highlights of Achievements  Expansion of business operations unit at Katunayake  Completed Dangerous Goods Cat 6 conducted by Sri Lankan Airlines Aviation College in 2016  Achieving financial targets on a month-on-month basis on all verticals



Emirates SkyCargo

• United Arab Emirates
• Transportation, Logistics, Supply Chain and Storage
• 400 - 500 Employee

• Senior Cargo Handling Agent

  • Aug 2013 - Dec 2014

  Accountabilities • Support sales staff by uplifting the maximum from booked load • Coordinating with GHA & SkyCargo Hub in tracking and tracing shipments • Capture accurate and complete AWB data in SkyChain • Prepare necessary additional documentation for special shipments • Ensure all pre alerts are duly sent to the correct addresses • Monitoring import cargo breakdown and liaise with respective parties • Properly dispatching import cargo documents • Presenting at Sri Lanka Customs and assisting customers on import related requirements • Report any safety & security related incident or accident to the Cargo Managers immediately after detection • Maintain the cargo stationery stock level (tags, checklists) and notifying the relevant staff • Liaise with agents and uplift all booked shipments with available sources • Utilize maximum space and payload of particular flight by targeting high yield • Train new staff and guide them to follow SkyCargo safety and security process • Finding developing processes to make day to day operations more efficient • Help GHA to enhance service levels and liaise with them to minimize waste and maximize earning potential • Per flight basis Cargo Operations report covering all related areas • Customer satisfaction by providing quality service



Emirates SkyCargo

• United Arab Emirates
• Transportation, Logistics, Supply Chain and Storage
• 400 - 500 Employee

• Cargo Handling Assistant - Warehouse Operations

  • May 2011 - Jun 2013

  Accountabilities • Building up cargo into units for exports • Manifesting Cargo, and ensure all documents are in order to dispatch including HAWB and OAL • Ensure all weights are properly tagged in each unit and forwarded to the Ramp • Loading details for Dangerous Goods to be properly updated and filled in the NOTOC, and ensure proper DG segregation is done for radioactive materials, RFW and RCM, ROX and RFL, etc. • Ensure proper temperature is maintained for perishable goods • Reports of General Cargo (GEN), Valuables (VAL), Dangerous Goods (DG), Perishables (PER), Vulnerable Cargo (VUN), Courier (COU), Special Rated Cargo (AXA, AXB), Live Animals (AVI), Human Remains (HUM), Vehicles (VEH), Ammunitions and Sports Weapons (RXS, SWP, MUW) to be monitored on a daily basis. Highlights • Was awarded a special letter of appreciation from Vice President Emirates Sky Cargo, Dubai for completing Manifesting Operations with a limited number of resources and ensuring flight time adherence in identified critical situations.



Pership Air Limited (China Airlines Cargo)

• Colombo, Western Province, Sri Lanka

• Sales Operations Executive

  • Mar 2010 - Apr 2011

  Accountabilities • Sales & Marketing • Customer Service & Customer Relations • In-Flight Cargo Operations (Imports – Exports) • Airport Operations • Bookings & Reservations • Tracking and tracing freight shipments on a daily basis • Aware of competitor markets • System Administration • Consultation on Cargo Goods, Dangerous Goods, Live Animals & Personal Effects • IT troubleshooting (Software / Hardware / Networking) • Creating Marketing flyers for Outbound Travels Highlights • Vice-Captain for Pership Basketball Team in Division E



Dialog Telekom PLC

• Colombo, Western Province, Sri Lanka

• International Roaming Officer

  • Jun 2006 - Jul 2009

  Accountabilities • Handling customer complaints Technical and Value-Added Services and providing technical solutions • Customer service & customer relations management • Sales & Marketing for International Roaming • Official Out Bound Trainer and “On the Job” Trainer Highlights • Successfully completed the “Dialog City Guide – 778” Project for Inbound Roamers • Salutation of Excellence – Gold Category, Honoring performance in Leadership and Achievement of Excellence in Quality Deployment. • Certification on “Warnana” upon successful completion of “Roam Plus” Project



Singapore Airlines Cargo

• Colombo, Western Province, Sri Lanka

• Airline Executive

  • Oct 2004 - Jun 2009

  Accountabilities • In-Flight Cargo Operations (Imports - Exports) • Bookings & Reservations • System Administration • Sales & Marketing • Tracking and tracing freight shipments daily • Awareness of competitor markets • Customer Service & Customer Relations • Consultation on Cargo Goods & Personal Effects Accountabilities • In-Flight Cargo Operations (Imports - Exports) • Bookings & Reservations • System Administration • Sales & Marketing • Tracking and tracing freight shipments daily • Awareness of competitor markets • Customer Service & Customer Relations • Consultation on Cargo Goods & Personal Effects