Thembiso Tshisikhawe

Software Engineer at BMW IT Hub South Africa
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA

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Credentials

  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Sep, 2021
    - Nov, 2024
  • ITIL 4 Edition® Foundation Certificate in IT Service Management
    PeopleCert
    Aug, 2019
    - Nov, 2024
  • Microsoft Azure: Core Functionalities
    LinkedIn
    Apr, 2019
    - Nov, 2024
  • Docker for Developers
    LinkedIn
    Feb, 2019
    - Nov, 2024
  • Developing a Learning Mindset
    LinkedIn
    Jan, 2019
    - Nov, 2024
  • Thinking Like a Leader (2013)
    LinkedIn
    Jan, 2019
    - Nov, 2024
  • IBM Certified Deployment Professional Tivoli Monitoring V6.3
    -
    Mar, 2018
    - Nov, 2024
  • IBM Certified System Administrator - WebSphere Application Server Network Deployment V7.0
    -
    Nov, 2012
    - Nov, 2024
  • AWS Certified Cloud Practitioner
    Amazon Web Services (AWS)
    Dec, 2022
    - Nov, 2024

Experience

  • BMW IT Hub South Africa
    • South Africa
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Software Engineer
      • Sep 2022 - Present

  • Nedbank
    • South Africa
    • Financial Services
    • 700 & Above Employee
    • ESM Specialist
      • Dec 2018 - Aug 2022

      ServiceNow ITOM for Event Management. Automate Tasks/Workflow on Servicenow. Implement Multiple integrations:Webhook(json/xml),SNMP,DB,etc. IBM Netcool Implemetation,support and maintenance Root Cause Analysis Servicenow Portal and Mobile Design ServiceNow ITOM for Event Management. Automate Tasks/Workflow on Servicenow. Implement Multiple integrations:Webhook(json/xml),SNMP,DB,etc. IBM Netcool Implemetation,support and maintenance Root Cause Analysis Servicenow Portal and Mobile Design

  • Envisage Solutions (Pty) Ltd
    • South Africa
    • Information Technology & Services
    • 1 - 100 Employee
    • Senior Consultant
      • Aug 2018 - Nov 2018

    • Consultant
      • Aug 2016 - Jul 2018

      • Responsible for system installation,configuration and troubleshooting (ITM, ITCAM,APM,Netcool).• Prepare and create clear, concise and professional project documentation.• Understand the business needs of our customers and assist customers in defining their requirements• Assist in pre-sales activities, including responding to RFP’s, RFQ’s, SOW’s• System testing• Assist in APM, ITM,ITCAM, Netcool support duties

  • Standard Bank South Africa
    • Financial Services
    • 700 & Above Employee
    • Esm Consultant
      • May 2015 - Jul 2016

  • South African Revenue Service (SARS)
    • South Africa
    • Government Administration
    • 700 & Above Employee
    • Esm Administrator
      • Aug 2012 - Apr 2015

      Provide end-to-end Monitoring support for the SOA environment. Install, deploy, support (1st and 2nd support, including 24/7 support on a rotation basis), maintains (installing fix-packs) and troubleshoot IBM Tivoli software technologies. Provide documentation of both a technical and a descriptive nature. Shell Scripting and Developing Java Applications to support Monitoring. Develop Runtime Dashboard. Provide end-to-end Monitoring support for the SOA environment. Install, deploy, support (1st and 2nd support, including 24/7 support on a rotation basis), maintains (installing fix-packs) and troubleshoot IBM Tivoli software technologies. Provide documentation of both a technical and a descriptive nature. Shell Scripting and Developing Java Applications to support Monitoring. Develop Runtime Dashboard.

  • Bromide Technologies
    • IT Technichian
      • Jan 2012 - Jul 2012

      Physical Server build,Manage Installations & softwares updates Physical Server build,Manage Installations & softwares updates

Education

  • Tshwane University of Technology
    Bachelor's Degree, ICT Technical Applications
    2008 - 2013

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