Experience

MHR

• South Africa
• Staffing and Recruiting
• 200 - 300 Employee

• Customer Service Coordinator

  • Jun 2023 - Present

  To ensure the appropriate placement of competent MHR Nursing and Admin panel members. Provide MHR placement services to clients. Placement administration of panel members To ensure the appropriate placement of competent MHR Nursing and Admin panel members. Provide MHR placement services to clients. Placement administration of panel members



Mediclinic

• Hospitals and Health Care
• 1 - 100 Employee

• Unit Administrator

  • May 2023 - Jul 2023

  Perform administrative dutiesAssist with patient administration related functions.Control pharmaceutical stockDeliver a reception serviceEnsure the accuracy of the stock master.Coordinate stock holding processes in the ward.Monitor and manage the accuracy of the pharmacystock system

• Hospital Receptionist

  • Aug 2022 - Apr 2023

  Ensure admissions ( including preadmissionsand bookings) are captured andprocessed as per procedure.Identify and prevent financial risks by adhering topolicies and procedures.Ensure an effective discharge process as per thePatient Administration Manual.Maintain patient confidentiality.



AVI Limited

• South Africa
• Manufacturing
• 700 & Above Employee

• Call Centre Consultant

  • Apr 2021 - Mar 2022

  Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information Ensure daily activity and incompletion are actioned timeously. Endure to standard operating processes of the call center. Assist in training of new staff members to the required standard operating procedures of the call center Report master data inaccuracies to Call Centre Supervisor & AR Generate return orders on Sap for all requested uplifts and ensure authorization Check & action activity reports twice a day Provide data and reports as and when required Assess viability and obtain authorization prior to processing special deliveries Check all order details to ensure 100% correctness of order capturing as per the order verification process Check for outstanding orders Customer account details Customer order number Product codes & quantities Price Deals Update and confirm delivery date Delivery details(address) Show less