Experience

Webhelp Enterprise NL

• Netherlands
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Customer Service Representative

  • Jun 2022 - Present

• Customer Service Representative

  • Jun 2022 - Present



CCI Umhlanga

• Durban, KwaZulu-Natal, South Africa

• Customer Service Representative

  • Apr 2019 - Mar 2020

  Service provider for people located in U.S.A. Helping them with top up, network issues, purchasing of new phones, locating stores in their area , checking coverage, blacklisting lost phones, and everything that is expected and more of a network provider. Service provider for people located in U.S.A. Helping them with top up, network issues, purchasing of new phones, locating stores in their area , checking coverage, blacklisting lost phones, and everything that is expected and more of a network provider.



Talksure

• South Africa
• Financial Services
• 300 - 400 Employee

• Sales Consultant

  • Feb 2018 - Feb 2019

  Making outgoing calls and offering affordable medical insurance to customers by explaining the benefits and importance of the product. Making outgoing calls and offering affordable medical insurance to customers by explaining the benefits and importance of the product.



CCI Umhlanga

• Durban, KwaZulu-Natal, South Africa

• Sales Consultant

  • Oct 2016 - Jan 2018

  Providing broadband(fibre) and T.V packages to customers based in the U.K. The job entailed answering incoming calls, explaining product, providing quotes based on customers needs and closing by taking customer payment details. Providing broadband(fibre) and T.V packages to customers based in the U.K. The job entailed answering incoming calls, explaining product, providing quotes based on customers needs and closing by taking customer payment details.



Edgars

• South Africa
• Retail
• 300 - 400 Employee

• Service Desk Operator

  • Jul 2013 - Aug 2016

  Duties involved scanning and packing items purchased by customers, ensuring they are charged correctly and giving correct change where needed. Duties involved scanning and packing items purchased by customers, ensuring they are charged correctly and giving correct change where needed.



Jet West Street

• Durban, KwaZulu-Natal, South Africa

• Associate

  • Nov 2012 - Jun 2013

  All rounder. Worked as a cashier, worked on the floor ensuring items are in their correct places and worked in the stockroom unpacking boxes and hanging stock accordingly. All rounder. Worked as a cashier, worked on the floor ensuring items are in their correct places and worked in the stockroom unpacking boxes and hanging stock accordingly.