Themba Chimusi

Server and Backup Engineer at Silicon Sky
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA
Languages
  • Tsonga -
  • Tswana -
  • Venda -
  • Northern Sotho -
  • Afrikaans -
Skills

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Bio

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Credentials

  • Veeam Certified Engineer 2021 (VMCE 2021) v11
    Veeam Software
    Nov, 2022
    - Nov, 2024
  • CompTIA Server+
    CompTIA
    Oct, 2016
    - Nov, 2024
  • CompTIA A+ ce
    CompTIA
    Jun, 2013
    - Nov, 2024
  • CompTIA Network+ ce
    CompTIA
    Oct, 2013
    - Nov, 2024
  • Cisco Certified Network Associate Routing and Switching (CCNA)
    Cisco
    Nov, 2013
    - Nov, 2024
  • Acronis Certified Engineer
    Acronis
  • MCSA
    IT Academy
  • MCSE
    IT Academy
  • Veeam Sales Professional
    Veeam Software
  • Veeam Technical Sales Professional
    Veeam Software

Experience

  • Silicon Sky
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Server and Backup Engineer
      • Apr 2023 - Present

  • SGT Solutions (Pty) Ltd
    • South Africa
    • Telecommunications
    • 1 - 100 Employee
    • Backup Engineer
      • Jun 2022 - Mar 2023

  • MRBSecure
    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior IT Technician
      • Nov 2019 - Aug 2022

  • Unitrans Automotive Group
    • South Africa
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • System Analyst
      • Sep 2018 - Oct 2019

      System Analyst(VoIP) System Analyst(VoIP)

  • Pack 'n Stack
    • South Africa
    • Retail
    • 500 - 600 Employee
    • IT Support Technician
      • Jul 2017 - Aug 2018

  • Fidelity health and wellness
    • Houghton estate
    • System Administrator
      • May 2016 - Jun 2017

  • Incredible Connection
    • South Africa
    • Retail
    • 700 & Above Employee
    • IT Technician
      • Feb 2014 - May 2016

      -Providing first level technical support to customers. -Ability to convey technical solutions in a clear and concise manner. -Installing and configuring computer hardware systems and IT software. -Undertaking analysis, diagnosis and resolution of client problems via phone, e-mail & face to face contact (OnSite). -Quickly responding to customer enquiries and concerns. -Escalating unresolved problems to other support staff. -Taking ownership of problems and tracking them to a successful conclusion. -Raising & maintaining incident tickets and problem records. -Continuously reviewing performance against Service Level Agreements. -Analyzing call logs to spot trends and underlying issues. -Email setup and Backup. -Router Setup, troubleshoot and Configure -Producing documentation and reports to a high standard. -Testing and evaluating new technology. -Setting up new users' accounts and profiles and dealing with password issues. -Monitoring IT network to ensure availability to all users. Show less

Education

  • boston city campus and business college
    2013 - 2014
  • Eric Louw High school
    2002 - 2006
  • Eric louw high school
    2002 - 2006
  • IT Academy

Community

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