Experience

ActiveCampaign

• United States
• Software Development
• 100 - 200 Employee

• Product Specialist

  • Jan 2021 - Present



Wrap-A-Loc

• United States
• Personal Care Product Manufacturing

• Project Assistant

  • Jan 2020 - Present



Cox Enterprises

• United States
• Telecommunications
• 700 & Above Employee

• Project Specialist

  • May 2018 - Jan 2021

  Develop project plans for assigned projects. Identify and troubleshoot problems within specific projects in a timely manner. Oversee and track milestones of project tasks. Provide technical support to clients regarding online auctions. Demonstrate technical products such as online account access to clients. Develop project plans for assigned projects. Identify and troubleshoot problems within specific projects in a timely manner. Oversee and track milestones of project tasks. Provide technical support to clients regarding online auctions. Demonstrate technical products such as online account access to clients.



Worldpay

• United Kingdom
• Financial Services
• 700 & Above Employee

• Account Manager / Customer Support Specialist

  • Mar 2014 - Oct 2017

  Introduced 80 new businesses to benefits of ecommerce services. Increased retention of business account holders from successful client relationships. Drafted corporate presentations and pitched newest product releases and services. Solved client issues according to best practices. Regularly on-boarded classes of 15-20 new hires as subject matter expert. Introduced 80 new businesses to benefits of ecommerce services. Increased retention of business account holders from successful client relationships. Drafted corporate presentations and pitched newest product releases and services. Solved client issues according to best practices. Regularly on-boarded classes of 15-20 new hires as subject matter expert.



Presentation Institute of Fashion

• Greater Atlanta Area

• Communications Intern

  • Jan 2013 - Nov 2013

  Arranged media coverage and interviews for fashion and entertainment events. Managed social media accounts in accordance to SEO & Google Analytics. Designed marketing communication emails using MailChimp and other software. Negotiated contracts for potential sponsors for the institution. Arranged media coverage and interviews for fashion and entertainment events. Managed social media accounts in accordance to SEO & Google Analytics. Designed marketing communication emails using MailChimp and other software. Negotiated contracts for potential sponsors for the institution.



The Clerk of the Circuit Court of Cook County

• United States
• Government Administration
• 300 - 400 Employee

• Office Assistant

  • May 2008 - May 2009



Barack Obama 2008 Presidential Election

• Chicago, IL

• Campaign Associate

  • May 2008 - Nov 2008