Experience

Arnot Opco Coal Mine

• South Africa
• Mining
• 1 - 100 Employee

• Associate (IT / SCM)

  • Jan 2021 - Present

  Requirements gathering and documentationProcess mapping and re-engineeringProcess improvementDevelopment of policies and proceduresTender process administrationData analysis and demand forecastingContract ManagementSupplier Relationship ManagementSupplier Engagement and OnboardingDashboard creation Requirements gathering and documentationProcess mapping and re-engineeringProcess improvementDevelopment of policies and proceduresTender process administrationData analysis and demand forecastingContract ManagementSupplier Relationship ManagementSupplier Engagement and OnboardingDashboard creation



EY

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Junior Business Analyst (HR, Procurement & Service Management)

  • Jun 2019 - Nov 2020

  • Bench-marking of Business Processes against Industry Best Practice • Recommend Process Improvement through Business Process Re-engineering and • Process Automation• Process standardization• Identifying and defining new process improvement opportunities.• Analyzing, and interpreting trends or patterns in complex data sets.• Filtering and cleaning data by reviewing computer reports .• Engaging with business to prioritize business and information needs.• Standardization of forms and template• Define business processes and activity SLAs, KPIs• Documenting SOPs• Organizational Design• Job Role Design• Documenting training manuals• Tracking project work progress • Maintain and ensure the maintenance of team files• Creation of Service catalogue template



Dell EMC

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Graduate/Junior Business Analyst

  • Feb 2018 - Jan 2019



Adapt IT Holdings Limited

• South Africa
• IT Services and IT Consulting
• 100 - 200 Employee

• Junior Developer

  • Apr 2016 - Apr 2017

  Investigate implementation risk sufficiently throughout the specification-building process, by ensuring that the risks associated with the specification are manageable and achievable with the deadline. Understand the technical design specification and commits to the deliverables.Provide input into the technical design specification to ensure the client’s requirements are met.Ensure a clear understanding of the functional and technical design specifications are gained and escalates any questions to line manager/system owner/Business Analyst prior/ or during development.Develop and build the system according to the approved design and in accordance to the programming standardsBuild a prototype development in accordance to the specificationProvide design and analysis input into the specification, as and when required to.Provide project planning input as required to.Test own code (may include unit testing), prior to handing code software/ system tester, against the coding standards and design requirements. Conduct unit testing on peer code against the coding standards and design requirements, ensuring that testing scenarios are recorded.Correct all errors logged throughout the various testing phases and ensures quality coding standards and design requirements are met.Provide support to the Business Analysts on a technical basis during the UAT phaseRelease of software to clientAssist in incident resolutionProvide input into the specification to ensure that the application meets the required customer specifications.Propose possible system deficiencies and implements effective solutions./improvements with relevant guidance from senior staff



Liberty Group South Africa

• South Africa
• Insurance
• 700 & Above Employee

• Business analyst intern

  • Mar 2015 - Feb 2016

  Gathering and documenting business requirementsDocumenting Gap analysis reportAnalysing and mapping business processes using BPMN modelBusinesss Process ReengineeringConducting JAD sessions with stakeholdersConduct business requirements document walkthrough to stakeholdersEnsure end to end implementation of a project following the set project lifecycle methodology Tracking projects progressDocumenting Functional specification requirements and defining workflows Gathering and documenting business requirementsDocumenting Gap analysis reportAnalysing and mapping business processes using BPMN modelBusinesss Process ReengineeringConducting JAD sessions with stakeholdersConduct business requirements document walkthrough to stakeholdersEnsure end to end implementation of a project following the set project lifecycle methodology Tracking projects progressDocumenting Functional specification requirements and defining workflows