Thelma Gonçalves

Senior Account Manager at SantoDigital
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Contact Information
us****@****om
(386) 825-5501
Location
BR
Languages
  • English -

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Credentials

  • Microsoft Solution Sales Process
    Microsoft
    Jan, 2011
    - Nov, 2024
  • Retail University
    Microsoft
    Jan, 2007
    - Nov, 2024
  • P&L Sustaining Relationship and Drive Bussiness
    NetApp
    Jan, 2000
    - Nov, 2024
  • Infrastructure Network Products
    3Com
    Jan, 1998
    - Nov, 2024
  • Sales Certified - Software as a Service Solutions [2014]
    Microsoft

Experience

    • Brazil
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Senior Account Manager
      • Jul 2022 - Present

    • Director Of Sales And Business Development
      • Mar 2017 - Present

      I started a company to represent at Northeast and North market, products of a Japanese multinational, in Brazil since 2013, on the toys segment, focus on the premium market. Identify and develop a relationship with the mais executives of major specialty stores, regional retail, and new online partners. Assemble and manage a team of representatives in the main capitals of the North and Northeast with a focus on the growth of brand participation in the region and increased sales achieving the company's global strategy objectives. Identify new suppliers and products in the Chinese market through participation in trade fairs in Hong Kong and other cities in China. Import and introduce in the Brazilian market new products expanding the company's product portfolio. Responsible for the process of import and launch of products in the Brazilian market. Develop marketing strategy and sales of new products with the objective of expanding sales. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Sales Executive - North and Northeast
      • Apr 2014 - Dec 2015

      Sales Executive/Opportunity Manager - Corporate, Public Sector, Education and Heath.Responsible for managing the North and Northeast territory as opportunity manager developing the relationship with the MS team responsible for the account along with the MS partners to meet the design needs of companies in various sectors . Planning strategy and business plan execution directed to the achievement of goals and objectives.Executive responsibly to drive revenue growth and customer satisfaction, build relationships grow new business. Build customer and partner rhythms of business to achieve goals and trusted advisor status while building mindshareExecution of large or strategic sales opportunities in a North and Northeast territory within assigned accounts through closureDelivery Marketing Strategy and Execution Work in partnership with sales and engineering teams to support the near and long-term strategy and establish marketing priorities to enable joint execution of the strategy for your partner or channel Show less

    • Account Executive Corporate EPG/SMS&P
      • Jun 2011 - Apr 2014

      Account Executive for a territory of enterprise and Corporate accounts. Responsible for the business strategy, the account relationship and lead the sales team for some of Microsoft's largest customers.Teamed with the Account Technology Specialist, Services Executive, and other Solution Partners and others as marketing and Services. Responsible for the account planning and execution plan to achieve the customer satisfaction, revenue, and strategic goals/scorecard for the territory.Builder trusted advisor relationships with key senior business and technical decision makers. I acting as the resource broker (STU, Industry Specialists, MCS, Solution Specialist, MCS, Premier, Partners, Partners, Product Teams, etc.) for the account. Communicate and Execute Microsoft's long-term strategy for the account to core Microsoft objectives including revenue attainment, strategic industry wins, accurate sales forecast and other metrics. Budget Control and outsource management with a results ultra-passing quota targets in most of the quarters.Good technical knowledge mainly on IT Infrastructure, Software Solution, Services and good profile for deals, customer care and teamwork. Show less

    • Corporate Sales Account Manager
      • Apr 2008 - Jun 2011

      Management of the main SMB segment accounts in the territory of SP, focusing on the development strategy to implement new solutions , environmental upgrading and satisfaction to meet customer business needs.

    • Partner Account Manager
      • Nov 2004 - Apr 2008

      Responsible for OEM System Builder Channel (PC Manufactures, Distributions and Resellers) strategy, marketing and sales execution on São Paulo.Developed and engaged São Paulo’s largest PC IntegratorsManagement of a team composed of 6 commercial PC Experts (light account managers) Accountable for partner recruitment, business planning, consulting, developing and managing partners.In charge of establishing and execute partnerships through partner sales strategy, Responsible for marketing investments, on implement joint demand-generation activities and on track and manage pipelines.Committed on achieving annual quota, drive partner and customer satisfaction, increase products attach, win market share, grow the business and on develop channel sustainability.Creation and implementation of MKT sales incentive campaignsNew partner prospection and retention.Developed relationship with distributors and partners. Show less

    • Computer Networking
    • 1 - 100 Employee
    • Business Unit Manager
      • Aug 2001 - Oct 2004

      Responsible to developed and implement the new Network Business Unit. Building a complete responsibility for the Business Unit, from planning to sales. Planning, projecting and implementation of different physical Network environments with heterogeneous platforms, from the cabling to Network WAN connections; Technical and commercial support and technology orientation to resellers; Elaboration of Cost/benefit studies for new projects; equipment and professional service to Telco customers using solutions from 3COM, Avaya, Juniper, Huawei, Foundry Networks, Extreme Networks, Netapp, Packeteer, Sonicwall and Polycom. Managed and support sales team, Successfully implement all new program sales strategy to sell product and QOS (quality of service) Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Product Manager
      • Jun 2000 - Jul 2001

      Responsible to develop Netcache (Appliance to customizer band) product at Brazilian Market. Managed relationship with business partners (distributor, resellers and end customers). Developed Marketing Plan development and implementation, strategic planning and follow up. New partners development; Commercial and Technical support to resellers on main deals. Responsible to develop Netcache (Appliance to customizer band) product at Brazilian Market. Managed relationship with business partners (distributor, resellers and end customers). Developed Marketing Plan development and implementation, strategic planning and follow up. New partners development; Commercial and Technical support to resellers on main deals.

    • Computer Networking
    • 1 - 100 Employee
    • Account Manager
      • Jul 1996 - Dec 1999

      Responsible for manager the TOP Premium accounts equivalent of 60% total Channel Business Unit Revenue. Establish new Business partners in Small and Medium Business Market (Reseller Solutions Providers) Achieved 150% Forecast Individual yearly target. Responsible for manager the TOP Premium accounts equivalent of 60% total Channel Business Unit Revenue. Establish new Business partners in Small and Medium Business Market (Reseller Solutions Providers) Achieved 150% Forecast Individual yearly target.

    • United States
    • Wholesale
    • 700 & Above Employee
    • Partner Account Manager
      • Oct 1995 - Jun 1996

      Provide support to customers/partners, together with technical team, in the development of IT projects and products especially cabling products. Provide support to customers/partners, together with technical team, in the development of IT projects and products especially cabling products.

  • Solaris Distribuidora SA
    • São Paulo, Brazil
    • Partner Account Sales
      • Apr 1994 - Aug 1995

      Server a Portfolio of customers, as well as attract and develop new customers. Perform control over sales made. Perform post-sales and act in the relationship with the customer. Assist management in activities related to the area and other administrative sales routine. Server a Portfolio of customers, as well as attract and develop new customers. Perform control over sales made. Perform post-sales and act in the relationship with the customer. Assist management in activities related to the area and other administrative sales routine.

    • Sales Attendant
      • Oct 1992 - Apr 1994

      Internal Sales responsible for a client portfolio. Together with marketing and product manager responsible for introduction of new product company portfolio. Internal Sales responsible for a client portfolio. Together with marketing and product manager responsible for introduction of new product company portfolio.

Education

  • FGV
    Executive MBA
    1998 - 1999
  • ESPM Escola Superior de Propaganda e Marketing
    Postgraduate Degree, Business, Management, Marketing, and Related Support Services
    1996 - 1998
  • FIAM-FAAM
    Bachelor's degree, Advertising and Marketing
    1985 - 1988
  • Colégio Marista Arquidiocesano São Paulo

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