Experience

The Arc of Texas

• Civic and Social Organizations
• 1 - 100 Employee

• Master Pooled Trust Coordinator

  • Apr 2019 - Present

• Finance Admnistrative Assistant

  • Jun 2017 - Apr 2019



ATS Engineers

• Civil Engineering
• 1 - 100 Employee

• Business Services Coordinator

  • Jan 2015 - Jun 2017

  • Assisting the Inspections Scheduler/Coordinator with morning phone calls • Set up new clients daily in scheduling and billing system such as QuickBooks • Schedule specialty inspections such as Contractor Draws, FHA Inspections and Home Buyer Inspections. • Primarily coordinate Engineering inspection services for detailed reports with new and existing builder or homeowners • Process customer payments via phone or in person • Daily Purchase Order management, included but not limited to, requesting POs from vendors via e-mail or over the phone, locating POs from vendor portals or internal digital files • Assist Office Manager with daily, weekly and monthly accounting reports • Assist Office Manager in coordinating office events • Assist headquarters with Social Media news (taking pictures for the company website) Show less



WVCS Enterprises

• Office Manager

  • Jan 2013 - Jan 2014

  • Handled all inbound calls from customers in need of service and scheduled accordingly for a technician visit • Processed customer payments via phone and online for service calls • Ordered and restocked necessary parts for product inventory and customers service calls • Managed all technician and crew payroll as well as fleet maintenance • Assisted owner and operator in weekly and bi-weekly reports for billing third party companies • Submitted quarterly reviews of all personnel, including client surveys. Show less



Grande Communications Networks LLC

• United States
• Telecommunications
• 300 - 400 Employee

• Financial Services

  • Mar 2003 - Dec 2012

  • Contacted customers with delinquent balances to prevent account suspension • Assisted customers with payment arrangements on high balances • Thoroughly explained to customers the process of payment arrangements • Downgraded or repackaged customer's services to prevent further delinquency • Collaborated in past due reduction, ending in only, 8% of all customers past due • Created the Recurring Credit Card Decline report • Back up for the retail front counter station for customer equipment return, cash, check and credit card payments • Assisted retail front counter station with daily bank deposits • Was a Board member for Grande Communications' Passion & Commitment Club • Represented Grande Communications in the Community during special events • While on the P&C Board, headed Grande Communications' Annual Company Food Drive representing the local Food Bank • Participated in the Fun & Games Committee, planning & organizing events to boost morale within the company Show less



Austin Independent School District

• United States
• Primary and Secondary Education
• 700 & Above Employee

• Administrative Assistant

  • 2001 - 2003

  • Confirmed facilities for summer school time period • Contacted and hired teachers for the summer school program • Worked directly with teachers to create summer school curriculum • Assisted in creating sign up and billing sheets for enrollment • Attended sign up days and was responsible for cash, checks and/or credit/debit card payments of enrolled students • Responsible for payroll for summer teachers, building caretakers and cafeteria personnel • Daily clerical work such as filing and data entry Show less