Experience

McCauley Services

• United States
• Consumer Services
• 1 - 100 Employee

• Customer Care and Response Representative

  • Oct 2018 - Present

  I schedule termite inspections to quote new services or to prorate existing services and provide legal documentation for title companies when someone sells their home. I also submit documentation of all new termite policies monthly to the AR State Plant Board. Other duties include: Making a minimum of 50 outbound calls a day Answer incoming sales inquiries Capture customer details and explains company’s products and services Schedule sales and service appointments Provide friendly, knowledgeable and prompt support for internal and external customers Enter and update customer information into company data base Work to improve systems and processes to make call center more effective and efficient Coordinate projects and goals with other call center team members Show less



Baptist Health College Little Rock

• Little Rock, Arkansas Area

• BHCLR Student Services - Chancellor's Assistant

  • Oct 2014 - Feb 2019

  Edit literature for the college including the commencement programs, Catalog, and General Section Handbook, and other assignments as needed. Member of and take minutes for Special Events Committee, Student Services Committee, Department Committee, and other committees as needed with the exception of Advisory Board (Not a member, but take minutes for A.B.). Schedule and set up for regular meetings and miscellaneous meetings as needed for the AVP/Chancellor. Make badges and assign lockers to new students. Cover the receptionist desk in the mornings and for receptionist as needed. Show less



Lawson Liquor Inc

• United States
• Beverage Manufacturing

• Cashier

  • Jan 2013 - Dec 2014

  Assisted customers in selecting beers, wines, or liquors according to their preferences. Created and built signs and displays for the store and distributors. Cleaned and stocked the store at closing and opening. Did bank runs to make deposits and get change as needed Assisted customers in selecting beers, wines, or liquors according to their preferences. Created and built signs and displays for the store and distributors. Cleaned and stocked the store at closing and opening. Did bank runs to make deposits and get change as needed



Union Station Daycare

• Bryant, Arkansas

• Teacher

  • Apr 2012 - May 2013

  Provided general care (feeding, changing diapers, potty training etc.) Followed approved curriculum for class time Supervised class during recess and other group activities Created and maintained play and learning centers in the classroom Kept consistent daily schedule and provided parents with daily reports for their children In the summer I drove the vans transporting school aged students to fieldtrips Worked with second teacher and supervised school aged students during these fieldtrips Show less



Hot Topic

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Dec 2008 - Dec 2009

  Began as seasonal employee, and later promoted as full-time employee. As sales associate I was responsible for preventing shrinkage (shoplifiting), making daily sales goals, and keeping the store in order. Promoted to Keyholder. As a key holder my responsibilities included those I held as a sales associate, assisting customers with items from our locked display cases, and stocking and putting away shipment Promoted to Assistant Manager. As an Assistant Manager I held the same responsibilities as a Key holder, handled call-ins, handled write-ups, packed CD-RTV's, monitored daily sales, motivated employees to make daily sales, created displays, worked on plan-o-grams, and helped my team rearrange store from time to time to hold mini concerts for local rock bands. Show less