Experience

Yeshivah - Beth Rivkah Colleges
• Australia
• Education Administration Programs
• 1 - 100 Employee
• Talent Acquisition Lead

  • Sep 2023 - Present

Mentone Grammar
• Australia
• Primary and Secondary Education
• 100 - 200 Employee
• Talent Acquisition Leader

  • Feb 2023 - Sep 2023

Commonwealth Superannuation Corporation
• Australia
• Government Administration
• 300 - 400 Employee
• Senior Talent Advisor

  • Sep 2021 - Feb 2023


Zendesk

• Software Development
• 700 & Above Employee

• Senior Talent Advisor

  • Mar 2021 - Sep 2021

  Zendesk Inc. is a service-first CRM company that builds software designed to improve customer relationships. We are an American customer service software company headquartered in San Francisco, California, USA. We are listed on the New York Stock Exchange (NYSE: ZEN). Founded in 2007 in Copenhagen, Denmark, Zendesk has 2,000 employees and serves 119,000 paying customers in 150 countries and territories. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home. Join us in our exciting growth journey in Asia Pacific! WTF is Zendesk: https://www.youtube.com/watch?v=0TOIgNx7yZc Careers at Zendesk: https://jobs.zendesk.com/us/en/ Show less


TQSolutions
• Australia
• Human Resources Services
• 1 - 100 Employee
• Talent Manager

  • Oct 2018 - Mar 2021


SERCO

• France
• Oil and Gas
• 1 - 100 Employee

• Recruitment Team Leader

  • Jun 2018 - Oct 2018

  Project based role managing an internal recruitment team focused on achieving deliverables in a high volume contact centre based capacity. Full ownership of the end to end recruitment piece of 2 new key contact centres and delegation of required activities such as shortlisting, organising assessment centres, reference checking, interviewing and various final checks. The recruitment is mainly customer service consultants and team leaders. This is a high volume requirement between 600 to 800 new staff members with a tight turnaround time of 3 months. Show less



StarTrack

• Australia
• Truck Transportation
• 700 & Above Employee

• Recruitment Relationship Manager

  • Mar 2016 - Jun 2018

  · Autonomous role heading up the recruitment function for contact centre within a fast paced and high volume call centre environment. · Partnering with state based contact centres to specifically integrate Star Track into Australia Post centres of excellence. · Strategic advice given to business partners across multiple work streams pertaining to end to end recruitment and project services. · Autonomous role heading up the recruitment function for contact centre within a fast paced and high volume call centre environment. · Partnering with state based contact centres to specifically integrate Star Track into Australia Post centres of excellence. · Strategic advice given to business partners across multiple work streams pertaining to end to end recruitment and project services.



Cushman & Wakefield

• United States
• Real Estate
• 1 - 100 Employee

• Recruitment Advisor

  • Dec 2014 - Feb 2016

  •Recruitment on an end to end scale within the internal recruitment team recruiting across all business units. This involves recruiting within the facilities management industry working on roles such as Facility Managers, Asset Maintenance Coordinators, Finance Administrators, Customer Service Agents, Property Managers, Change Managers, Procurement Specialists and many more. •Also involved in contract creation and liaison from a human resources perspective addressing candidate on boarding and offer negotiation. Show less



GM Holden

• Senior Internal Recruitment Specialist

  • Oct 2014 - Nov 2014

  • Managed the entire end to end internal recruitment function prior to this area being outsourced. This involved servicing the salaried side of the business working across Sales and Marketing, Corporate, Legal, Finance, Design and Engineering. • Took full ownership in the process from job brief, advert creation, CV screening, phone screening, behavioural interviewing, offer negotiation and reference checking. • Also provided ad hoc support for the graduate recruitment 2015 intake from an administration perspective and candidate management. This involved organising interviews, reference checking, offer negotiation, candidate feedback and finally educating key stakeholders and influencing key decision makers to drive outcomes within necessary timeframes. Show less



Telstra

• Australia
• Telecommunications
• 700 & Above Employee

• Lead Talent Acquisition Specialist

  • Aug 2012 - Aug 2014

  • Volume based engagement responsible for supporting candidate management of Australia wide Telstra Store Network recruitment activities. • Developed a pipeline of candidates using lead acquisition techniques as well as innovative social media initiatives across domains such as Facebook, Twitter, Linkedin, Meetup and industry associations. • Training lead for new starters. • Screening of customer service & sales candidates via assessment centre days across multiple channels. • Managed and coached a team of 12 support staff both locally and internationally. Show less



Mondelēz International

• United States
• Food and Beverage Manufacturing
• 700 & Above Employee

• Senior Recruitment Co-ordinator

  • Aug 2010 - Aug 2012

  • Acted as the conduit between key internal brands (Cadbury and Philadelphia) and external stakeholders (various agencies with preferred supplier agreements and also key suitable candidates). • Sourcing talent pool using a mixture of online and print. • Responsible for contract generation and salary review letters. • Support lead for all Graduate Recruitment. • Acted as the conduit between key internal brands (Cadbury and Philadelphia) and external stakeholders (various agencies with preferred supplier agreements and also key suitable candidates). • Sourcing talent pool using a mixture of online and print. • Responsible for contract generation and salary review letters. • Support lead for all Graduate Recruitment.



PwC UK

• United Kingdom
• Accounting
• 700 & Above Employee

• Senior Graduate Recruitment Co-ordinator

  • Aug 2008 - Jul 2010

  •Successful delivery of bi-annual graduate intake. This involved providing onsite and remote support capability to a team of 16 recruiters. •Allocation and assignment of 80 graduate resources to business units across multiple locations. •Led a small team of recruitment analysts. •Successful delivery of bi-annual graduate intake. This involved providing onsite and remote support capability to a team of 16 recruiters. •Allocation and assignment of 80 graduate resources to business units across multiple locations. •Led a small team of recruitment analysts.



SEEK

• United States
• Hospitality
• 1 - 100 Employee

• Customer Service Account Manager

  • Oct 2007 - Jul 2008

  • Managed key accounts with Coles, ANZ, Telstra and the Victorian Government. • Discussed remit with client including go to market timeframes and sourcing techniques. • This role required strong problem solving skills and self-starter approach with the ability to think strategically in reference to recruiting hard to fill roles and managing sometimes challenging stakeholders. • Managed key accounts with Coles, ANZ, Telstra and the Victorian Government. • Discussed remit with client including go to market timeframes and sourcing techniques. • This role required strong problem solving skills and self-starter approach with the ability to think strategically in reference to recruiting hard to fill roles and managing sometimes challenging stakeholders.



Randstad Australia (formerly Link Recruitment Australia)

• Technology Recruitment Consultant

  • Feb 2004 - Oct 2007

  •Responsible for high-end placements across project lifecycle for various IT clients. Specifically, executive IT and programme management resources. Tasks included holding job briefs with hiring managers and building tailored job specifications for senior level technical staff. •This role provided solid exposure to time critical and fast paced environments and working to deadlines to achieve desired outcomes. •Responsible for high-end placements across project lifecycle for various IT clients. Specifically, executive IT and programme management resources. Tasks included holding job briefs with hiring managers and building tailored job specifications for senior level technical staff. •This role provided solid exposure to time critical and fast paced environments and working to deadlines to achieve desired outcomes.