Experience

Flynn Heath Leadership, a BPI group company

• Program Manager

  • Sep 2019 - Present

  -Managed all components of training programs and workshops facilitated both virtually and in-person across the country.-Responsible for the intellectual property, aesthetic design, and production of multiple edits and drafts of all program materials before approving for final use. This included timelines, workbooks, power points, survey sheets, mass communications, etc.-Ensured all content, materials and delivery items were aesthetically pleasing, grammatically correct, professional… -Managed all components of training programs and workshops facilitated both virtually and in-person across the country.-Responsible for the intellectual property, aesthetic design, and production of multiple edits and drafts of all program materials before approving for final use. This included timelines, workbooks, power points, survey sheets, mass communications, etc.-Ensured all content, materials and delivery items were aesthetically pleasing, grammatically correct, professional, and spoke to our customer service goals. -Collected survey information from participants after each program and used this input to continuously implement improvements to upcoming programs.-Simultaneously managed the incoming and outgoing communications for Company Owners, Program Sponsors, and Participants of several ongoing training programs.-Remotely coordinated logistics with clients such as timelines, booking event space, travel, meals, hotels, etc.-Provided administrative support to company owners and top-level executives. Show more Show less



The North Carolina Arboretum

• Event Specialist

  • Nov 2018 - Sep 2019

  -Managed the rental of facilities for private meetings and special events.-Served as the primary contact for clients by selling the venue, consulting on event details, creating individualized contracts, layouts, timelines, etc., and serving as the manager on-site during events.-Coordinated and managed the entirety of large-scale fundraising events such as Winter Lights, the Asheville Orchid Festival, and the Blue Ridge Rose Society Exhibition.-Effectively communicated with clients… -Managed the rental of facilities for private meetings and special events.-Served as the primary contact for clients by selling the venue, consulting on event details, creating individualized contracts, layouts, timelines, etc., and serving as the manager on-site during events.-Coordinated and managed the entirety of large-scale fundraising events such as Winter Lights, the Asheville Orchid Festival, and the Blue Ridge Rose Society Exhibition.-Effectively communicated with clients, internal departments, and external vendors to ensure that customer service goals for each event were met. -Maintained communication with internal and external vendors to research ongoing ways of improving events and the client experience. Show more Show less



Central Piedmont Community College

• Special Events Assistant

  • Nov 2017 - Nov 2018

  -Planned and executed meetings and fundraising events for the President’s office on behalf of the CPCC Foundation -Coordinated and managed space rental, catering, product rental, photography, parking, etc. -Partnered with the lead Event Planner in planning, setup, management, and breakdown of events-Managed and mentored Student Ambassadors by leading meetings, delegating professional growth assignments, and coordinating duties during event volunteering



BAO Events

• Managing Partner

  • Mar 2016 - Oct 2017

• Events Assistant

  • Feb 2014 - Mar 2016

• Intern

  • Sep 2013 - Feb 2014