Experience

GLOBE Bar & Kitchen

• United States
• Restaurants
• 1 - 100 Employee

• Technology Manager

  • Aug 2020 - Present

  Live Entertainment Producer, Audio-Visual, PC & Mac Support, Network Support, Streaming Broadcast Production, Fixer of Things, Squeaky Wheel Live Entertainment Producer, Audio-Visual, PC & Mac Support, Network Support, Streaming Broadcast Production, Fixer of Things, Squeaky Wheel



UDP Technical Services

• United States
• IT Services and IT Consulting

• Owner

  • Jan 1993 - Present

  Custom PC building, troubleshooting and maintenance/repair/support; remote support and training/tutorials. Computer network construction, repair, and maintenance; residential and small business router configuration; training. Cell phone repair and mobile OS training Home theater electronics troubleshooting, installation, configuration, training. Custom PC building, troubleshooting and maintenance/repair/support; remote support and training/tutorials. Computer network construction, repair, and maintenance; residential and small business router configuration; training. Cell phone repair and mobile OS training Home theater electronics troubleshooting, installation, configuration, training.



Upside Down Pants Photography

• United States
• Photography

• Owner

  • Apr 2008 - Present

  Photography , Videography, and editing services. Live Music Performances Weddings Events Photography , Videography, and editing services. Live Music Performances Weddings Events



Apple

• Indonesia
• Software Development
• 1 - 100 Employee

• At Home Technical Advisor

  • Sep 2015 - May 2017

  First point of contact for Apple customers, advisors provide the world’s best technical support, as voted for 6 years straight by Consumer Reports. Phone and online remote support for iPhones, iPads, iPods, Macbooks and iMacs. Customer support and account security issues. Service and training have a high focus on communication skills, and how to truly listen and empathize with customers, instead of rushing into attempting to fix the perceived issue. Position included weeks of training, several assessments, and background check. Show less



PC Nerds of America, Inc.

• Lead Technician

  • Mar 2014 - Jun 2015

  Heavy emphasis on remote support, as we offered an unlimited residential remote desktop support service. Warranted motherboard, screen and charge port replacements on laptops and macbooks. Custom PC design, training and support, including liquid cooling and safe overclocking. Networking support, mac hardware and software support. Professional virus removal, maintenance and protection. Prompt, professional and cordial residential and commercial service calls and support. Subscription-based and one-off remote support, including virus cleaning. iPhone and Android hardware and software support and repairs; including warranted replacement of screens, charge ports, headphone ports, sim readers, etc on all smartphones and iPads/tablets. Show less



Premiere Logitech

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• It Contractor

  • Jan 2012 - Oct 2013

  • Lead onsite tech for laptop rollout, 2500 units, for Texas Department of Family and Protective Services, including documentation and removal of old equipment, and documentation and migration of sensitive user data to new unit, project spanned many sites across Texas. • PC and laptop rollout for Lewisville ISD, including removal of old equipment and documentation of all equipment involved. • Lead onsite tech for laptop rollout, 2500 units, for Texas Department of Family and Protective Services, including documentation and removal of old equipment, and documentation and migration of sensitive user data to new unit, project spanned many sites across Texas. • PC and laptop rollout for Lewisville ISD, including removal of old equipment and documentation of all equipment involved.



Hill Country Ecopower

• United States
• Renewables & Environment
• 1 - 100 Employee

• Renewable Energy Engineer

  • Aug 2012 - May 2013

  Assemble, install, or maintain solar photovoltaic (PV) systems on roofs or other structures in compliance with site assessment and schematics. Measuring, cutting, calculating, assembling, and bolting structural framing and wiring of solar modules. Perform electrical work such as current checks and installation and wiring of electrical panels and meters. Electrical wiring of DC solar systems. Occasional maintenance of company vehicles. Assemble, install, or maintain solar photovoltaic (PV) systems on roofs or other structures in compliance with site assessment and schematics. Measuring, cutting, calculating, assembling, and bolting structural framing and wiring of solar modules. Perform electrical work such as current checks and installation and wiring of electrical panels and meters. Electrical wiring of DC solar systems. Occasional maintenance of company vehicles.



Avant-Garde Marketing Solutions, Inc.

• Financial Services
• 1 - 100 Employee

• Merchant Services Support Technician

  • Sep 2010 - Dec 2011

  - Programming, extensive testing, quality control and shipping of new and refurbished credit card terminals and equipment, including terminals, POS systems. - Refurbishment and testing of used terminals and equipment. - Call Center based technical support of businesses/merchants across the country. - Support duties included support of credit card terminals, PC-based cash register/POS systems, and standalone POS systems. - Support of merchants frequently required knowledge of TCP/IP networking, including network setup and changes, wifi systems, and routers, including editing of router settings to enable secure communications of equipment. Show less