Thays Santos

Business Analyst at Bindaree Food Group
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Contact Information
us****@****om
(386) 825-5501
Location
Queensland, Australia, AU

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Maryanne Leite

Thays é uma profissional muito prestativa e responsável, sempre se mostrou disposta a buscar alternativas e soluções para facilitar e otimizar nosso dia-a-dia de trabalho .

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Credentials

  • SAP Business One 9.1 Certified
    SAP

Experience

  • Bindaree Food Group
    • Australia
    • Food Production
    • 100 - 200 Employee
    • Business Analyst
      • Jul 2022 - Present

  • Gains5
    • Australia
    • Business Consulting and Services
    • 1 - 100 Employee
    • Information Communication Technology Business Consultant
      • Nov 2021 - Jun 2022

  • Uppertools Tecnologia da Informação
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Information Technology Business System Analyst
      • Apr 2016 - Jul 2017

  • EZENTIS
    • Spain
    • Facilities Services
    • 700 & Above Employee
    • Information Technology Business System Analyst
      • Nov 2012 - Apr 2016

      Providing front line primary technical support to end users on various technical issues and problems relating to hardware and software. Identifying, alerting, diagnosing and resolving faults in the database system. Setting up staff e-mail, printers. Data Management. Responsible for operating, responding to, documenting and resolving service tickets in a timely manner according to Service Level Agreement (SLA). Conducting training to help users how to manage their business process better. Participating of raising, implementation, configuration and integration of the company's systems such as Sales and Distribution, Controlling, Material Management, Production, Human Resources, Inventory and Customer Relationship Management. Performing UAT and quality testing for production environments as needed.

  • Soft Informática
    • Software Development
    • 1 - 100 Employee
    • Senior Support Analyst
      • Jun 2008 - Feb 2012

      Providing customer services by e-mail, telephone, remote access and chat. Dealing with email enquirers. Raising in formation, bug and feature requests to the development team. Configuration Fingerprint Reader Software. Customizing reports. Providing customer services by e-mail, telephone, remote access and chat. Dealing with email enquirers. Raising in formation, bug and feature requests to the development team. Configuration Fingerprint Reader Software. Customizing reports.

Education

  • Facens | Faculdade de Engenharia de Sorocaba
    Bachelor's degree, Computer Engineering
    2013 - 2017
  • Colégio Objetivo Sorocaba
    Technical Certificate, Information Technology
    2006 - 2008

Community

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