Experience

Mica Hardware
• South Africa
• Retail
• 1 - 100 Employee
• Office & Accounts Administrator

  • Sep 2023 - Present


Academy of York

• South Africa
• E-Learning Providers
• 1 - 100 Employee

• Study Material Officer

  • Oct 2016 - Mar 2022

  Management and Dispatch of Learning Material Stock management: record keeping and drafting of monthly reports related to cost of sales New learner engagement meetings Facilitation of Learner engagement sessions to determine satisfaction levels and mitigate complaints and poor service experiences Evaluate learner applications to determine if criteria for enrolment is met Logistics Management – Courier Co-ordination for Learning Material Procurement – Managing invoicing and payments of service providers Seminars, Open Days & Graduation event management Learner Support: Ensuring learners receive assistance from relevant tutors or departments within service level agreements Liaising with SETAs, Assessors and Moderators to ensure Portfolios are externally moderated Communication of results to learners on an ongoing basis and coaching with regards to learning progression within the institution General administration related to the support function Show less



O'Keeffe & Swartz

• South Africa
• Financial Services
• 200 - 300 Employee

• Sales Consultant

  • Jul 2015 - Dec 2015

  Achieve targets (both number & value) monthly for all products. Telesales to prospects and pipelining Using existing pipeline to generate new client introductions. Telephonic presentations to prospects and existing clients on any new products/services. Maintain the sales ratio by aiming to sell more than one product per prospect meeting. Follow up with clients who have not signed a contract after a presentation has been done. Ensure that all onsite appointments for product demonstrations are scheduled within 24 hours. All requests for quotes are presented/submitted to prospects and clients within 24 hours Show less