Thato Bongo
Relationship Manager at Santam Insurance- Claim this Profile
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Afrikaans Professional working proficiency
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English Professional working proficiency
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Sesotho Professional working proficiency
Topline Score
Bio
Gert van Nel
I have worked with Thato for almost 2 years, during the period I learned that he is a hard working individual who is not afraid to learn new ways of doing things. He has been a pleasure to work with, bringing his attention to detail to work and making sure that he meet his targets timely. His communication and people skills are excellent. In short Thato is the person that get things done on time with quality.
Hamilton Khumalo
Thato is a very dedicated and honest individual and is always willing to help and go the extra mile. In the time I worked with thato he was a very good inspiration to me and always encouraged me, where he saw I was Lacking. He is a great asset to the company. This man deserves a bells
Gert van Nel
I have worked with Thato for almost 2 years, during the period I learned that he is a hard working individual who is not afraid to learn new ways of doing things. He has been a pleasure to work with, bringing his attention to detail to work and making sure that he meet his targets timely. His communication and people skills are excellent. In short Thato is the person that get things done on time with quality.
Hamilton Khumalo
Thato is a very dedicated and honest individual and is always willing to help and go the extra mile. In the time I worked with thato he was a very good inspiration to me and always encouraged me, where he saw I was Lacking. He is a great asset to the company. This man deserves a bells
Gert van Nel
I have worked with Thato for almost 2 years, during the period I learned that he is a hard working individual who is not afraid to learn new ways of doing things. He has been a pleasure to work with, bringing his attention to detail to work and making sure that he meet his targets timely. His communication and people skills are excellent. In short Thato is the person that get things done on time with quality.
Hamilton Khumalo
Thato is a very dedicated and honest individual and is always willing to help and go the extra mile. In the time I worked with thato he was a very good inspiration to me and always encouraged me, where he saw I was Lacking. He is a great asset to the company. This man deserves a bells
Gert van Nel
I have worked with Thato for almost 2 years, during the period I learned that he is a hard working individual who is not afraid to learn new ways of doing things. He has been a pleasure to work with, bringing his attention to detail to work and making sure that he meet his targets timely. His communication and people skills are excellent. In short Thato is the person that get things done on time with quality.
Hamilton Khumalo
Thato is a very dedicated and honest individual and is always willing to help and go the extra mile. In the time I worked with thato he was a very good inspiration to me and always encouraged me, where he saw I was Lacking. He is a great asset to the company. This man deserves a bells
Credentials
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Employee of the Month Award
-Mar, 2008- Nov, 2024
Experience
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Santam Insurance
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South Africa
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Insurance
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700 & Above Employee
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Relationship Manager
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Apr 2014 - Present
Insurance is all about building good relationships, through good relationships with our intermediaries, profits are made. Sustained business . Offer assistance to our brokers in as far as queries, quotes, and claims. Product promotions , selling , up selling. Maintain the relationship as smooth as possible.Build and maintain relationships with relevant stakeholdersNegotiate on behalf of the company , sales prospects and opportunities for growth in the marketTo establish a claims footprint through intermediary visitations and market visibilityEnsure operational efficiency by dealing with technical problems, unsolved claims and effective management of complaints in generalImprove service delivery through the client service segmented model. Facilitate service and oversee mandated brokers as per SLAEffective communication, feedback and distribution of claims communication,effective communication within the organisation with various contact centresEnsure clients / intermediaries are satisfied with service deliveryPerform intermediate duties in support of branch operational duties and claims serviceProvide market news / information and provide assistance in finding innovative ways of servicing intermediaries and clients Show less
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Underwriting Consultant - Renewals and Bulk business underwriter
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Apr 2012 - Mar 2014
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Old Mutual South Africa
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South Africa
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Financial Services
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700 & Above Employee
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Motor Claims Negotiator
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Jul 2008 - Mar 2012
Registered claims, appointed assessor and followed up for reports towards settlement of the claim,. Moved to a more specialized field (Write-off and Stolen vehicles) Handled De-reg certificates,Arrange salvage upliftments,claim settlements - Became Senior Claims Negotiator in the first three years of employment at Mutual & Federal.
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Filling Clerk
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Nov 2007 - Jul 2008
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Education
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2015 - 2019
PSG ACADEMY
NQF LEVEL 4, Short term insurance NQF Level 4 -
2014 - 2014
Moonstone
Regulatory Exam (RE5), FAIS ACT -
2013 - 2014
University of South Africa/Universiteit van Suid-Afrika
Short term Insurance, Insurance -
1999 - 2001
Vaal University of Technology
Labor and Industrial Relations
Community
