Tharun Jayaprasad

Human Resources Lead at VIT Film Society Vellore
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Contact Information
us****@****om
(386) 825-5501
Location
Thane, Maharashtra, India, IN

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Credentials

  • SC900: Security, Compliance, and Identity Fundamentals
    Microsoft
    Jun, 2023
    - Nov, 2024

Experience

  • VIT Film Society Vellore
    • India
    • Movies, Videos, and Sound
    • 1 - 100 Employee
    • Human Resources Lead
      • Jan 2023 - Present

    • Core Committee Member
      • Dec 2020 - Mar 2023

  • Youth Red Cross, VIT
    • India
    • Non-profit Organizations
    • 1 - 100 Employee
    • Core Committee Member
      • Mar 2022 - Present

  • Idealake Information Technologies Pvt. Ltd.
    • India
    • IT System Custom Software Development
    • 100 - 200 Employee
    • Chatbot Developer
      • May 2023 - Jul 2023

      # Work Description -> Tested and assessed the Customer Care WhatsApp Chatbot for their associate, Nasher Miles Pvt. Ltd. -> Designed and deployed workflows for the bot using low-coding platform Quickwork; on which it was built. -> Researched and documented the current trends in tools, technologies and features being used for WhatsApp chatbots by different companies. Compiled and submitted my findings for future platform and experience enhancements. #Major Contributions -> NLP-based FAQs section and handling conformation responses such as "okay", "thank you", etc. -> Automate resolving of customer chats which haven't been updated for over a week. -> Allow customers whose conversations were marked open for manual responding, to switch back to the bot beyond working hours. Show less

  • The Hindu Education Plus Club
    • India
    • Higher Education
    • 1 - 100 Employee
    • Chairperson
      • Jan 2022 - Jan 2023

    • Core Committee Member
      • Dec 2020 - May 2022

  • IET-VIT
    • India
    • Non-profit Organizations
    • 1 - 100 Employee
    • Core Committee Member
      • Jul 2021 - Dec 2022

  • Ashva
    • India
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Marketing Content Manager
      • Sep 2022 - Oct 2022

      - Strengthened communication and writing skills by managing and curating the social presence for the company. - Exercised leadership capabilities and used critical thinking to break down problems while creating the company’s official website. - Strengthened communication and writing skills by managing and curating the social presence for the company. - Exercised leadership capabilities and used critical thinking to break down problems while creating the company’s official website.

Education

  • Vellore Institute of Technology
    Bachelor of Technology - BTech, Computer Science
    2020 - 2024
  • Vasant Vihar High School and Junior College
    High School Diploma
    2018 - 2020
  • DAV Public School, Thane
    Matriculate
    2006 - 2018

Community

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