Experience

Capilano University

• Canada
• Higher Education
• 300 - 400 Employee

• Divisional Department Assistant (DDA 1) - Centre for International Experience

  • Sep 2019 - Present



3RA Educação Superior no Canadá

• Canada
• Education Management
• 1 - 100 Employee

• Client Relationship Specialist

  • Apr 2017 - Jul 2019

  • Conduct meetings with Vancouver newcomers’ students from ELS and post-secondary Canadian schools to welcome them, to assist them with important information about life in Canada (documentation, transportation, health care, etc.) and to answer enquiries on courses, programs, institution and student services; • Organize events, such as workshops, info sessions, meetings and fairs to promote the company and its partner’s, and engage with students; • Facilitate communication between institutions and students; • Maintain detailed manuals of internal procedures of the company, also organizing and updating databases and spreadsheets; • Responsible to provide guidance and support to new team members in the use of computers, software applications, and other office equipment; • Train new team members about the policies of the company and their daily work routine; • Arrange and lead training sessions from ELS and post-secondary Canadian schools to agents and franchisees; • Arrange tours of students in ELS and post-secondary Canadian schools; • Keep track of agreements status with ELS and post-secondary Canadian schools and follow up on renewals; • Conduct surveys to determine interests, concerns and opinions of company’s target market, giving special attention to feedback about institutions and programs; • Build and sustain good relationship with clients and partners, helping solving problems; • Responsible to post new jobs, receive and evaluate applications, as well as booking – and sometimes conducting – interviews and tests/quizzes; • Plan and create advertising materials, such as flyers, email marketing, Newsletters, webpages, social media pieces, brochures and others; • Plan and implement advertising campaigns online and offline. Show less



VM COMUNICAÇÃO

• Advertising Services
• 1 - 100 Employee

• Copywriter

  • Jul 2008 - Apr 2016

  • Created the content of all advertising materials; • Organized the schedule of online advertising, monitored its performance, and followed my colleagues’ work progress; • Planned social media campaigns along with Marketing Department, and improved content to reach the best solution; • Set meetings with clients to collect information for job creation, approval and alterations, followed-up with clients. • Created the content of all advertising materials; • Organized the schedule of online advertising, monitored its performance, and followed my colleagues’ work progress; • Planned social media campaigns along with Marketing Department, and improved content to reach the best solution; • Set meetings with clients to collect information for job creation, approval and alterations, followed-up with clients.



Brigada 266 – Grupo AMD

• São Paulo Area, Brazil

• Copywriter

  • Jan 2008 - Jul 2008

  • Created content and reviewed all advertising materials and collaborated with the creative team in Marketing solutions. • Created content and reviewed all advertising materials and collaborated with the creative team in Marketing solutions.



Fig Comunicação

• São Paulo Area, Brazil

• Copywriter

  • Sep 2007 - Jan 2008

  • Created content and reviewed all advertising materials; • Contacted clients for requesting information and job approvals; • Collaborated with the production area, structuring budgets plans, negotiating deadlines and forms of payment. • Created content and reviewed all advertising materials; • Contacted clients for requesting information and job approvals; • Collaborated with the production area, structuring budgets plans, negotiating deadlines and forms of payment.



CIA - Comunicação & Arte

• São Paulo Area, Brazil

• Copywriter

  • Jul 2007 - Sep 2007

  • Created content of all advertising materials of an agency specialized in the real estate market of São Paulo, Brazil. • Created content of all advertising materials of an agency specialized in the real estate market of São Paulo, Brazil.



Curriculum.com.br

• Brazil
• Internet Publishing
• 1 - 100 Employee

• Resume Analyst and Reviewer

  • Mar 2007 - Jul 2007

  • Analyzed resumes of professionals seeking for job opportunities, corrected, reviewed and improved the content of those professional's resumes in order to arouse the interest of the selectors for future interviews. • Analyzed resumes of professionals seeking for job opportunities, corrected, reviewed and improved the content of those professional's resumes in order to arouse the interest of the selectors for future interviews.



Alma Comunicação Integrada

• Blumenau Area, Brazil

• Copywriter

  • Jul 2006 - Dec 2006

  • Created content and reviewed all advertising materials; • Collaborated with formulation of media plans, dealt with suppliers, negotiating deadlines; • Participated of some video productions of the agency for TV as an assistant director. • Created content and reviewed all advertising materials; • Collaborated with formulation of media plans, dealt with suppliers, negotiating deadlines; • Participated of some video productions of the agency for TV as an assistant director.



Vanguarda Estratégias de Comunicação e Marketing

• Blumenau Area, Brazil

• Copywriter

  • May 2003 - Jul 2006

  • Created content and reviewed all advertising materials; • Collaborated with Media Department in the formulation of media plans and strategies; • Participated of some footage and video productions of the agency as an assistant director. • Created content and reviewed all advertising materials; • Collaborated with Media Department in the formulation of media plans and strategies; • Participated of some footage and video productions of the agency as an assistant director.