Experience

AsiaPay

• Hong Kong
• Financial Services
• 1 - 100 Employee

• Senior Sales & Marketing Manager

  • Dec 2022 - Present

  The Role - Develop and implement effective sales and marketing strategies that drive revenue growth and increase market share, with a focus on driving revenue growth through e-commerce channels. - Build country level commercial, market, channel, product strategy and sales forecast. - Conduct market research to identify customer needs, preferences, and behaviors, and use this information to develop targeted marketing campaigns and product offerings. - Create and manage a budget for sales and marketing activities, including advertising, promotions, and events. - Build and maintain relationships with key stakeholders, including customers, suppliers, and partners. - Collaborate with other departments, such as product development and customer service, to ensure a seamless customer experience. - Monitor and analyze sales data and market trends to identify opportunities for growth and make data-driven decisions. - Gathering, investigating, and summarizing market data and trends to develop sales and advertising opportunities. - Develop and maintain a strong online presence, including social media, e-commerce platforms, and the company website, to increase brand awareness and drive traffic to the company's online sales channels. - Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals. - Lead sales teams to manage different sales channels and manage brand reputation risks. - Hire, train, and manage a team of sales and marketing professionals, providing guidance, coaching, and feedback to ensure they meet their targets and achieve their potential. - Maintaining relationships with important clients or stakeholders by making regular visits, understanding their needs, and anticipating new marketing opportunities. - Provides visible leadership for brand values, culture, and sustainability. - Be a spoke person for the brand in Thailand. Show less



Pomelo

• China
• Advertising Services

• Senior Business Development Manager

  • Jun 2022 - Nov 2022

  - Reach out to potential clients to arrange meetings, demos and workshops - Identify and address challenges and needs by effectively demonstrating Pomelo offerings and business value to grow new opportunities - Lead the creation of business proposals (as response to RFP, RFI processes) - Maintain relationship with the customer's decision-makers - Proven track record of lead generation and developing relationships with new clients - Reach out to potential clients to arrange meetings, demos and workshops - Identify and address challenges and needs by effectively demonstrating Pomelo offerings and business value to grow new opportunities - Lead the creation of business proposals (as response to RFP, RFI processes) - Maintain relationship with the customer's decision-makers - Proven track record of lead generation and developing relationships with new clients



Bangkok Smartcard System Company Limited

• Thailand
• Financial Services
• 1 - 100 Employee

• Business Development Manager

  • Apr 2019 - May 2022

  Job description- Acquire new merchants/clients and business opportunities, such as new markets, growth areas, trends, customers, partnerships, payments, and services - or new ways of reaching existing markets- Develop new acquiring strategies and business development plans focused on specific merchant/client groups in order to increase offline payment channel penetration.- Prepare proposals for customers and investment analyses for internal investment decisions.- Launch tactics and campaigns to improve transaction performance across merchants' and clients' payments.- Collaborate with the Sales, Marketing, Operations, and Project teams to outline the opportunities or campaigns in terms of promotions, event activities, Rabbit payment system training for merchants, or Rabbit payment system launches to address the defined merchants'/clients' expectations and satisfaction.- Projects manage and communicate the schedule and deliverables to all project stakeholders to ensure that a fully integrated Rabbit payment system is delivered on time and within budget.- Capable of managing the budget plan, conducting post-campaign/promotion performance analysis, and presenting findings, results, and enhancements to leadership teams.- Create, negotiate, and execute related project documents and agreements with customers/clients.- Develop and foster relationships with customers/clients.- To ensure that the Rabbit Payment System has the capabilities and competencies required to drive transaction growth through successful new service launches, market share gains, and effective Rabbit payment management. Show less

• Assistant Business Development Manager

  • Feb 2017 - Mar 2019

  - Create relationship with potential business partners to enhance company’s competitiveness - Expand new business partner base regularly and maintain good relationship with old partners.- Analyze potential marketing opportunities to develop future business opportunities-Involve in Customer Relationship Management, overlooking the services given to customers (Solution Design Specialist)- Project management works e.g. system solution, offering deal to customers, contract negotiating- All pre-project development activities including but not limited to the expression of interest, pre-qualification, project evaluation and screening, and all other necessary activities prior handing over to the project team.- Initiate effective sale & promotion and/or marketing campaign with business partners in order to create the surprise benefit for customer.- Be a contact point to communicate with team in a matter of co-promotional plans- Preparation of monthly project related report and presentation to Management meetings including those specific report to support all department for various planning process.- Cooperate with team for achieve target.(monthly plan, budget plan, yearly plan, etc.)- Other tasks as assigned Show less



E-Business Plus co.,ltd.

• Sale representative

  • May 2011 - Feb 2017

  • Present and sell company products and services to current and potential customers. • Prepare action plans and schedules to identify specific targets and project the number of contacts to be made. • Follow up on new leads referrals resulting from field activity. • Identify sales prospects and contact these and other accounts as assigned. • Prepare presentations, proposals and sales contracts. • Develop and maintain sales materials and current product knowledge. • Establish and maintain current client and potential client relationships. • Manage account services through quality checks and other follow-up. • Identify and resolve client concerns. • Prepare a variety of status reports, including activity, closings, follow-up and adherence to goals. • Communicate new products and services opportunities, special developments, information or feedback gathered through field activity to appropriate company staff. • Coordinate with company staff to accomplish the work required to close sales. • Develop and implement special sales activities. • Other duties as assigned. • Working with targets. • Participate in marketing events such as seminars, tradeshows and marketing events. Show less



DHL Express International (Thailand) Ltd.

• Customer Service Advisor Tracing

  • Jun 2008 - May 2011

  - Assist the Tracing Supervisor to carry out relevant CS staff orientation programs and on the job training for CSA recruits - Provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost damaged shipment etc. - Handle all trace enquiries in accordance with service standards and processes - Deliver best in class customer service by fulfilling each customer’s unique needs while adhering to DHL policies -Respond to customer queries regarding information on prices, customs requirement etc. -Liaise with other departments and Operations to address issues on service recovery - Confidently and knowledgeably handle customer complaints whilst maintaining composure and take all possible actions to resolve issues (without over-committing) to the customer full satisfaction - Handle any overflow of calls from the Frontline where necessary Show less