Tharanga De Visser

Customer Service Executive at Legacy Smart Employment Services
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Location
Dubai, United Arab Emirates, AE

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Experience

    • United Arab Emirates
    • Human Resources
    • 1 - 100 Employee
    • Customer Service Executive
      • Jun 2022 - Present
    • Customer Relationship Management Specialist
      • Sep 2020 - Jan 2022

    • Customer Relations Manager
      • Aug 2020 - Jan 2022

      Delivered superior customer service to strengthen relationshipsand drive future business revenue.Offered internal and external customers first-rate customerservice to maximize satisfaction and business success.

    • Finland
    • Software Development
    • 1 - 100 Employee
    • Key Account Manager
      • Sep 2019 - Jul 2020

      Identified and pursued valuable business opportunities to generate new company revenue and improve bottom-line profitability. Created strategic and tactical sales initiatives for forwarding planning to meet key objectives. Identified and pursued valuable business opportunities to generate new company revenue and improve bottom-line profitability. Created strategic and tactical sales initiatives for forwarding planning to meet key objectives.

    • United States
    • Telecommunications
    • Sales Marketing Executive
      • Feb 2018 - Apr 2019

      Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

    • Sales and Operational Manager
      • Jan 2015 - Jan 2018

      Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals. Maintained relationships with customers and found new ones by identifying needs and offering appropriate services. Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals. Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Education

  • ESOFT Metro Campus
    Higher National Diploma, Business Administration and Management, General
    2018 - 2019
  • Edith Cowan University
    Foundation degree, Accounting and Business/Management
    2015 - 2016
  • OKI International School
    2005 - 2014

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