Experience

Evotelza

• South Africa
• Software Development
• 1 - 100 Employee

• Billing Coordinator

  • Mar 2023 - Present



Tracker Connect

• South Africa
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Coordinator

  • Aug 2019 - Present

  update clients information. follow up on clients queries. assist with invoices and billing. vehicle location. escalations and complaint. password reset and update for tracking app. SLA. KPA. update clients information. follow up on clients queries. assist with invoices and billing. vehicle location. escalations and complaint. password reset and update for tracking app. SLA. KPA.



Smollan

• South Africa
• Retail
• 700 & Above Employee

• Customer Services Agent

  • Mar 2017 - Sep 2019

  Order Entry for Premier Foods, through calls and email. Follow up on delivery of product. Order Entry for Premier Foods, through calls and email. Follow up on delivery of product.



Cell C

• South Africa
• Telecommunications
• 700 & Above Employee

• Call Center Agent

  • Dec 2013 - Oct 2016

  assist with pin and puk number. billing. post paid and pre-paid queries. Team leader assistant. Timesheet. SLA. Team Performance Stats. Complaint and escalations. assist with pin and puk number. billing. post paid and pre-paid queries. Team leader assistant. Timesheet. SLA. Team Performance Stats. Complaint and escalations.



Gauteng Health Department

• City of Johannesburg, Gauteng, South Africa

• Administrative Assistant

  • Feb 2012 - Sep 2012

  Data capturing. Filing. Assist patients fill up their medical forms. Data capturing. Filing. Assist patients fill up their medical forms.