Experience

ERC Institute

• Singapore
• Education Management
• 1 - 100 Employee

• Education Consultant and Business Development Executive

  • Apr 2015 - Present

  - Support Business Development Manager: . Identify new sales leads . Work with students and help their families make appropriate school and college choices . Recruiting, training and supervising junior staffs and delegating work as required . Arranging in-house and external events . Scheduling and attending meetings, creating agendas and taking meeting minutes, organizing travel for the team. . Using a variety of software packages, such as Microsoft Word, PowerPoint, Excel, etc., to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases. . Researching, writing and editing news, contracts to targeted schools. . Maintain fruitful relationships with existing customers/ agency/ schools - Support Marketing team in organizing events including press conferences, exhibitions, open days and press tours.- Create strategies to deliver academic and business success



Ho Chi Minh Television (HTV)

• TV broadcast editor

  • Oct 2013 - Apr 2015

  - Scrip writing- Prepare, rewrite and edit copy to improve readability, or supervise others who do this work.- Write and edit news based on reports from correspondents or reporters- Involved in post-production process (films & video editing)- Meet frequently with artists, marketing directors, and production managers to discuss projects and resolve problems- Support channel’s Administrative team in scheduling and attending meetings, creating agendas and taking meeting minutes, organizing travel for the team- Communicating with clients, affiliate networks and affiliate partners- Interpreter as required- Master of Ceremonies (MC)



Victoria Healthcare

• Vietnam
• Hospitals and Health Care
• 1 - 100 Employee

• Customer Service Specialist

  • Oct 2011 - Jun 2012

  - Greet and assist customers- Answer and direct phone calls, take messages, coordinate feedback- Collect and enter patients intake information into the appropriate medical service software system to initiate the transaction- Utilizes medical service software to schedule appointments, take messages for physician visits and services- Organizing the office layout- Promote existing and new services/ products- Deal with Health Insurance companies - Greet and assist customers- Answer and direct phone calls, take messages, coordinate feedback- Collect and enter patients intake information into the appropriate medical service software system to initiate the transaction- Utilizes medical service software to schedule appointments, take messages for physician visits and services- Organizing the office layout- Promote existing and new services/ products- Deal with Health Insurance companies



British Council, HCMc, Vietnam

• Interpreter/Translator for Study Abroad Exhibition

  • Oct 2011 - Oct 2011

  - Worked as an interpreter for UK, US, Canada Education Exhibition in HCMc, Vietnam- Educational consultant- Introduced general information about studying in UK to Vietnamese students- Collecting data - Worked as an interpreter for UK, US, Canada Education Exhibition in HCMc, Vietnam- Educational consultant- Introduced general information about studying in UK to Vietnamese students- Collecting data