Thao Nguyen
Head of Customer Service at Bellsystem24-HoaSao JSC- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Experience
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Bellsystem24-HoaSao JSC
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Vietnam
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Head of Customer Service
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Oct 2022 - Present
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Operation Manager (Gojek Project)
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Jul 2021 - Present
Manage 2 layers and 3 units of Gojek project with 180 HC
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Gojek
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Indonesia
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Technology, Information and Internet
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700 & Above Employee
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Quality Assurance Supervisor
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Sep 2018 - Jun 2020
Manage quality of Contact Center in GoViet with 4 teams: CCU, MCU, DCU, Content Listing+ BPO Manage quality of Contact Center in GoViet with 4 teams: CCU, MCU, DCU, Content Listing+ BPO
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transcosmos inc.
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Japan
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IT Services and IT Consulting
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700 & Above Employee
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Customer Service Team Lead (Traveloka Project)
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Aug 2017 - Sep 2018
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Font Office Manager
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Feb 2015 - Aug 2017
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Receptionist
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Feb 2013 - Feb 2015
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Education
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2008 - 2012
HCM University Of Technology (HUTECH)
Hospitality Administration/Management
Community
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