Thảo Uyên

Wholesale assistant at Vesta Lifestyle & Gifts
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Contact Information
us****@****om
(386) 825-5501
Location
Ho Chi Minh City, Ho Chi Minh City, Vietnam, VN

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Bio

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Credentials

  • Microsoft Office Specialist: Microsoft Office 2016
    Microsoft
    Jun, 2022
    - Nov, 2024
  • IELTS 7.0
    IDP IELTS (MOD IELTS)
    Apr, 2022
    - Nov, 2024

Experience

  • Vesta Lifestyle & Gifts
    • Vietnam
    • Retail
    • 1 - 100 Employee
    • Wholesale assistant
      • Jun 2023 - Present

  • ECOMBEST LLC
    • Vietnam
    • Technology, Information and Media
    • 1 - 100 Employee
    • Customer Service Staff
      • Jun 2022 - Sep 2022

      • Flexible use of available English email templates to answer questions, support and resolve complaints from foreign customers related to products such as pillows, cups,T-shirts. • Ensure customer requests are responded and resolved in the 1-2 hours and get 90 - 95% rate of satisfaction. • Flexible use of available English email templates to answer questions, support and resolve complaints from foreign customers related to products such as pillows, cups,T-shirts. • Ensure customer requests are responded and resolved in the 1-2 hours and get 90 - 95% rate of satisfaction.

  • Vesta Lifestyle & Gifts
    • Vietnam
    • Retail
    • 1 - 100 Employee
    • Sales Staff
      • May 2021 - May 2022

      • In charge of opening/closing shifts • Display the products and check inventory • Handle all inquiries from foreign customers via both offline and online channels • In charge of opening/closing shifts • Display the products and check inventory • Handle all inquiries from foreign customers via both offline and online channels

  • International University - VNU HCMC
    • Vietnam
    • Higher Education
    • 200 - 300 Employee
    • Teaching Assistant - Project management course
      • Sep 2021 - Jan 2022

      • Coordinate in preparation for Mid-terms, Group presentation, Final exam as instructed by Lecturer • Assist in checking and marking 90 students' works • Coordinate in preparation for Mid-terms, Group presentation, Final exam as instructed by Lecturer • Assist in checking and marking 90 students' works

  • Ngày hội việc làm - Job Fair
    • Ho Chi Minh City, Vietnam
    • External Collaborator
      • Dec 2020 - Mar 2021

      • Support companies on the day of the event • Support to run the event with the participation of more than 1,000 students • Promote the program to students through online channels • Support companies on the day of the event • Support to run the event with the participation of more than 1,000 students • Promote the program to students through online channels

  • IU Student Recruitment Campaign
    • Ho Chi Minh City, Vietnam
    • Content Writer
      • Mar 2019 - Mar 2020

      • Create content about recruitment to post on fanpage • Increase 96% of followers on fanpage • Organize events with more than 200 participants • Create content about recruitment to post on fanpage • Increase 96% of followers on fanpage • Organize events with more than 200 participants

Education

  • University of the West of England
    Business management with Marketing, Business, Management, Marketing, and Related Support Services
    2022 - 2023
  • International University - VNU HCMC
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2019 - 2023

Community

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