Experience

Gaea Global Technologies

• United States
• Information Technology & Services
• 200 - 300 Employee

• Lead - Talent Acquisition & Retention

  • Dec 2019 - Present



Self employed

• Karnataka, India

• Founder

  • Jan 2017 - Jun 2019

  The firm was started to provide the best cattle feed supply for Kolar, Tumkur & Chikkaballapur region as Dairy farming is one of the main occupations for Farmers in these districts. The firm was started to provide the best cattle feed supply for Kolar, Tumkur & Chikkaballapur region as Dairy farming is one of the main occupations for Farmers in these districts.



Self-

• Bangalore

• Home Maker

  • Oct 2014 - Dec 2016

  I was assigned with the greatest job in this world "Mother". I took a break from my professional career to nurture my new born baby "Our Little Princess". I performed this role with unique skill sets and challenges. I would say, I have excelled in this role and continue to excel till my last breath :-) I was assigned with the greatest job in this world "Mother". I took a break from my professional career to nurture my new born baby "Our Little Princess". I performed this role with unique skill sets and challenges. I would say, I have excelled in this role and continue to excel till my last breath :-)



Accenture in India

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Assistant Manager- Training and Development

  • Sep 2013 - Oct 2014

  As an Assistant Manager – T&D team, I was part of the team responsible for planning and execution of Global classroom training for Accenture employees across the globe. • Worked closely with the Strategic Delivery Planning Managers to validate and confirm session requirements. • Responsible for costing/budget estimation for each session. • Responsible for developing the detailed session plan & monitor execution activities and resolve issues or escalate where necessary • Liaise with procurement team, Accounts Payable team and Finance controller-ship team to ensure smooth operations. • Collaborate with corporate HR & business leaders to create and maintain short-term and long-term course delivery plans and schedules Show less



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• TEAM LEAD- Recruitment

  • Aug 2010 - Aug 2013

  • Responsible for communicating company goals, practices, and deadlines to team • Collaborate with upper management in career development programs and conduct evaluations to suggest possible improvements • Identify training and development opportunities for all types of staff • Oversee human resources team, including setting policies and mentoring staff • Oversee hiring, compensation, benefits, Training and Administration and employee relations initiatives • Work with executive leadership/line managers to determine hiring needs, defining critical roles, address morale problems and set goals • Effectively maintaining & ensuring that all SLAs are met like cost per hire, cost of hire, source mix, offer to join ratio for the BU, talent experience, and queries resolution. • Manage and execute end to end billing invoices for hired candidates through consultant channels • Own and execute the governance activities in terms of employee referral payout, quality checks/control, risk monitoring activities related to Talent acquisition and parallel HR activities. HR Operations: • Managing joining formalities, Arranging ID cards for new joinees, Maintaining record of employees • One-on -one discussion with employees, Appraisal discussion, communication of rating and salary increment • Retention, Grievance handling • Coordinate to provide address proof and other letter based on employee's requirement • Assist in Employee engagement activities like festival celebration, team outing arrangement, fun activities at workplace etc. • Attendance tracking, maintaining attendance sheet, leaves tracking, time report submission • Exit interviews, maintaining records of resigned employees • Coordinate to provide experience and relieving letter • Co-ordination with Insurance Company for addition and deletion of employees • Providing payroll related data to finance team like new joinee, resignee, bonus etc Show less



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Senior HR Coordinator

  • Mar 2008 - Jun 2010

  Supported the HR team with facilitating the day-to-day operations of Human Resources including data analysis, reporting, auditing and serving in a key role in overseeing the administration of the recruitment, Performance Management, Compensation and Benefits, and HR Transactions• Manage HR Inbox activity to facilitate a timely response to employee emails on Performance Management, Compensation and Benefits, Personal files• Conduct regular audits and analysis of HR data including employee files, contacts, address changes, leave update, compensation changes, benefits updates, • Audit of biweekly/monthly pay related transactions to ensure data accuracy, timeliness and proper approvals are obtained.• Create HR Reports to analyze data and HR metrics for trends and patterns with attention to recruitment, hiring practices, and turnover. Show less

• HR Coordinator

  • Nov 2005 - Feb 2008

  • Assist the HR Manager with recruitment process for BPO hiring, responsible for technical/non technical hiring – posting job in relevant social media platforms, Sourcing and screening of candidates, scheduling interviews, verbal offer, issuing offer letters and on boarding • Keep track of all applicants, communicate status of application to applicants, and submit weekly reports• Maintain employee records in systems, assist with all internal and external HR related inquiries & requests• Assist with performance management procedures• Schedule meetings, events and maintain agendas. Coordinate training sessions and orientations.• Assist with employee referral payouts, payroll and adhoc HR projects. Show less



airtel

• India
• Telecommunications
• 700 & Above Employee

• QRC Coordinator-Customer Care

  • Oct 2004 - Nov 2005

  • Coordinating with the team to keep up the service level • Ensure that the resolved logs are closed within the given TAT • Follow up the escalated calls/call backs/open logs. • Coordinating with concerned department for the effective resolution & closure for the customers complaint / request. • Coordinating for Shifting, Tariff Migration with concern department. • Productivity Reports for weekly basis.  Monthly review preparation and information transferring to Quality.  Analyzing the deviations between actual and planned ( w.r.t Call Center Planned Vs Actual Logins, various reports, productivity reports, Measurements Vs Norms)  Analysis on overall quality resolution SLA parameters impacting the process gaps.  Closure of concern exhibited by the Airtel Broadband Customers.  Driving team towards the expected targets Show less