Thanh Dat Pham

Guest Service Assistant at Marsham Court Hotel
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Contact Information
us****@****om
(386) 825-5501
Location
Bournemouth, Engeland, Verenigd Koninkrijk
Languages
  • English Professionele werkvaardigheid
  • Japanese Professionele werkvaardigheid
  • Vietnamese Moedertaal of tweetalig

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Experience

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Guest Service Assistant
      • jun. 2022 - - heden

      - Ensure that guests receive an outstanding customer experience- Get trained at various hotel departments including restaurant, bar, housekeeping, and conference & events - Ensure that guests receive an outstanding customer experience- Get trained at various hotel departments including restaurant, bar, housekeeping, and conference & events

    • Vietnam
    • Consumer Services
    • 1 - 100 Employee
    • English Course Coordinator
      • 2015 - - heden

      Design and coordinate general English courses and IELTS test preparation Design and coordinate general English courses and IELTS test preparation

    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • Seafront Catering Assistant
      • jan. 2022 - jun. 2022

      Catered for food and beverage at Bournemouth beach Catered for food and beverage at Bournemouth beach

    • United Kingdom
    • Travel Arrangements
    • 1 - 100 Employee
    • Chief of Internal Relations
      • feb. 2021 - mei 2022

      - Planed and conducted events, webinars and sharing sessions. - Coordinated and maintained communication among departments and members. - Planed and conducted events, webinars and sharing sessions. - Coordinated and maintained communication among departments and members.

    • Japan
    • Higher Education
    • 400 - 500 Employee
    • Student Ambassador
      • mei 2018 - okt. 2020

      - Conducted campus tour for visitors to campus including top executives, CEOs and professors from other universities. - Participated in culture exchange with Japanese students.

    • Teaching Assistant
      • okt. 2017 - okt. 2020

      - Assisted professors with class activities. - Supported students inside and outside class

    • Japan
    • Leasing Non-residential Real Estate
    • Intern at Boarding Department
      • 2019 - 2019

      Did field work and make proposals for improvement of tourist bus service quality for foreign tourists to Kagoshima, Japan Did field work and make proposals for improvement of tourist bus service quality for foreign tourists to Kagoshima, Japan

    • Intern
      • 2018 - 2018

      Managed social welfare work to support people with disability Managed social welfare work to support people with disability

Education

  • Bournemouth University
    MSc Tourism Management
    2021 - 2023
  • Ritsumeikan Asia Pacific University
    Bachelor of Social Science, Tourism and Hospitality
    2016 - 2020

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