Thanh Nguyễn Ngọc Kim
Waitress at Park Hyatt Saigon- Claim this Profile
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Bio
Credentials
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APTIS
British CouncilMay, 2020- Nov, 2024
Experience
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Park Hyatt Saigon
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Vietnam
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Hospitality
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100 - 200 Employee
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Waitress
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Aug 2023 - Present
Square One Fine Dining Restaurant Square One Fine Dining Restaurant
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California Fitness & Yoga Centers Vietnam
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Vietnam
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Wellness and Fitness Services
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1 - 100 Employee
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Receptionist - Member Service
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Mar 2020 - Sep 2023
- Support customers to check in to the member system and process customer requests - Assist in drafting contracts between the company and customers - Ensure smooth operation of customer service department and provide optimal service to all members - Ensure that all tasks are completed according to company policies and procedures - Check and ensure facilities wellness - Ensure that members receive prompt responses to all feedback and concerns - Support customers to check in to the member system and process customer requests - Assist in drafting contracts between the company and customers - Ensure smooth operation of customer service department and provide optimal service to all members - Ensure that all tasks are completed according to company policies and procedures - Check and ensure facilities wellness - Ensure that members receive prompt responses to all feedback and concerns
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Six Senses Con Dao
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Vietnam
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Hospitality
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1 - 100 Employee
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Food And Beverage Intern
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Mar 2023 - Jun 2023
- Provide a warm welcome and an excellent service experience - Explain the menu and special available to suit the guest's individual tastes - Handle customer's requests - Prepare drinks according to standards and recipes; - Cleaning tools, dispensing tools, bar - Ensure food hygiene and safety standards for drinks served - Provide a warm welcome and an excellent service experience - Explain the menu and special available to suit the guest's individual tastes - Handle customer's requests - Prepare drinks according to standards and recipes; - Cleaning tools, dispensing tools, bar - Ensure food hygiene and safety standards for drinks served
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PULL&BEAR
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Spain
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Retail Apparel and Fashion
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700 & Above Employee
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Sales Assistant
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Mar 2020 - Sep 2020
- Introduce, advise and support customers in product selection - Answer customers' questions about the use, price - Take inventory of goods stored in the warehouse and report to the leader - Aesthetically arrange products, images and promotional devices on the shelves - Tracking, updating, stamping for products - Introduce, advise and support customers in product selection - Answer customers' questions about the use, price - Take inventory of goods stored in the warehouse and report to the leader - Aesthetically arrange products, images and promotional devices on the shelves - Tracking, updating, stamping for products
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GoGi House
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Ho Chi Minh City, Vietnam
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Kitchen Staff
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Jul 2019 - Dec 2019
- Prepare and cook food items according to specified recipes - Ensuring accurate portioning, presentation, and adherence to quality standards - Ensure compliance with import and export regulations, including proper documentation, customs requirements, and goods inspection protocols. - Prepare and cook food items according to specified recipes - Ensuring accurate portioning, presentation, and adherence to quality standards - Ensure compliance with import and export regulations, including proper documentation, customs requirements, and goods inspection protocols.
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Education
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2019 - 2023
Hoa Sen University (Not for Profit)
Bachelor's degree, Restaurant Management
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