Thanh-Mai TRAN

Creative Start-up Department | Product Owner at FPT Online
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Contact Information
us****@****om
(386) 825-5501
Location
Hanoi, Hanoi, Vietnam, VN

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Credentials

  • 900/990 Toeic
    ETS Global
    Dec, 2021
    - Nov, 2024
  • Data visualization
    Tableau Software
    Apr, 2021
    - Nov, 2024
  • UX - UI Design
    Le Wagon
    Apr, 2021
    - Nov, 2024
  • Web design Essentials
    Le Wagon
    Apr, 2021
    - Nov, 2024
  • Data Science
    Le Wagon
    Dec, 2020
    - Nov, 2024
  • Product Management
    Nordic Coder
    Jul, 2020
    - Nov, 2024

Experience

  • FPT Online
    • Entertainment Providers
    • 1 - 100 Employee
    • Creative Start-up Department | Product Owner
      • Mar 2022 - Present

      - Analyzing and researching markets, competitors, internal data to find out new trends, propose improved ideas and supplement features for web and app products. - Analyze internal data compassionate team to understand the behavior of User and Client. Make and implement the minimum product ideas (MVP), build Roadmap, User Story, User Flow, Draw Wireframe Product ... - Determine the vision and strategy for the product (price, main features, policies, promotions ...). - Planning to execute requirements, write documents describing product features (Userflow, Concept, Wireframe, Specs). - Work directly with DEV and Tester to ensure the product is implemented in accordance with the requirements and completed on time. Show less

  • AVSE Global
    • France
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Product Owner (Part-time)
      • Aug 2021 - Nov 2022

      - Doing user research, User Journey Map, Usecase, User Flow - Defining and refining product features - Agile Method: Product Backlog, Sprint Planning, Execution, Review, Retrospective - Doing user research, User Journey Map, Usecase, User Flow - Defining and refining product features - Agile Method: Product Backlog, Sprint Planning, Execution, Review, Retrospective

  • Ngân hàng TMCP Hàng Hải
    • Vietnam
    • Banking
    • 500 - 600 Employee
    • Senior Brand Specialist (MSB Bank)
      • Apr 2018 - Aug 2019

      - Applying international prizes for gaining bank credit ranking - Contributing to the re-branding of "Maritime Bank" to "MSB", increasing brand awareness coverage from 72% to 82% across the country - Supporting the building of a website to recruit banking talents and building employer branding - Applying international prizes for gaining bank credit ranking - Contributing to the re-branding of "Maritime Bank" to "MSB", increasing brand awareness coverage from 72% to 82% across the country - Supporting the building of a website to recruit banking talents and building employer branding

  • VietnamWorks
    • Vietnam
    • Human Resources Services
    • 500 - 600 Employee
    • Digital Marketing Executive
      • Mar 2017 - Apr 2018

      - Running 15 digital projects/month with committed leads: successful rate ~95% - Working with agencies and internal team to optimize costs on various channels: Facebook ads, Google ads, SEM and email marketing - Running 15 digital projects/month with committed leads: successful rate ~95% - Working with agencies and internal team to optimize costs on various channels: Facebook ads, Google ads, SEM and email marketing

  • dentsu vietnam
    • Vietnam
    • Advertising Services
    • 1 - 100 Employee
    • Account Executive/ Client Management Executive
      • Jan 2016 - Mar 2017

      - Managing relationships with Japanese clients to get advertising, CSR, research projects - Supervising to produce TVCs, Corporate Clips & Managing Media Plan on national broadcasting - Managing relationships with Japanese clients to get advertising, CSR, research projects - Supervising to produce TVCs, Corporate Clips & Managing Media Plan on national broadcasting

  • BIM Group
    • Vietnam
    • Real Estate
    • 100 - 200 Employee
    • Assistant Marketing Director
      • Sep 2014 - Dec 2015

      - Doing market research and assisting to prepare marketing plan - Doing market research and assisting to prepare marketing plan

Education

  • IÉSEG School of Management
    Master's degree, Management Information Systems
    2020 - 2022
  • French Vietnamese Center for Management Education (CFVG )
    Master of Business Administration - MBA
    2019 - 2020
  • FPT University
    Bachelor of Business Administration - BBA, Marketing
    2010 - 2014

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