Experience

KOPASOFT

• Information Technology & Services
• 1 - 100 Employee

• Content Writer & Customer Support

  • May 2016 - Present

  As Content Writer+ Preparing documents for Wordpress theme users in HTML5+ Writing content for WordPress themes release, landing page and marketing campaigns+ Recording instructional videos for users+ Writing and delivering marketing emailsAs Customer Support & Sales+ Giving recommendations for customers about Kopasoft products and services via Livechat & email+ Making weekly sales reports+ Directly answering customers’ questions about product installation or common errors+ Coordinating technical questions and answers between technical team and customers



Tu Van Media

• Film Production Assistant

  • Oct 2015 - Mar 2016

  + Making estimate and quotation for TVCs production+ Directly being involved in stages of film production, from pre-production to post-production, being in charge of different roles such as leader of costume or logistics team+ Translating scripts from Vietnamese to English and vice versa, interpreting when necessary+ Performing as an assistant to major Producer in projects on producing television commercials or documentary+ Searching for interns, interviewing and communicating with them via email