Thanh H.
Cybercrime Specialist Volunteer at The Cyber Helpline- Claim this Profile
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Bio
Josh Madakor
I am writing to recommend Thanh Ha for her exceptional performance as a cybersecurity support engineer during at LogN Pacific. She has consistently demonstrated strong technical expertise, problem-solving skills, and dedication to customer satisfaction as well as development of her peers. Thanh's proficiency in cloud technologies, networking, and security has been instrumental in assisting numerous customers with their security and cloud configurations. Her contributions (which I have logged) include troubleshooting various technical issues within Microsoft Azure/Microsoft Sentinel, providing prompt support, and ensuring smooth operations for customers. Thanh has showcased excellent communication skills and has been a valuable team player. She continuously seeks to update her knowledge and stays informed about industry trends, which has enabled her to tackle challenges effectively. This is apparent by her portfolio, background, and continued education. In conclusion, I have full confidence that Thanh will continue to excel and contribute significantly to any team or project she joins. If you need any further information or have specific inquiries, please feel free to contact me. Sincerely, Josh Madakor, CISSP Cybersecurity Instructor, LeveldCareers LogN Pacific, Owner josh.madakor.it@gmail.com
Nicole Enesse Koch
Thanh is an exceptional troubleshooter in security systems, combining detailed-oriented problem-solving with a drive to continuously learn. She has a technical talent for solving challenging problems. With her knack for solving technical issues, attention to detail, & proactive learning, she's a standout choice for any cybersecurity role.
Josh Madakor
I am writing to recommend Thanh Ha for her exceptional performance as a cybersecurity support engineer during at LogN Pacific. She has consistently demonstrated strong technical expertise, problem-solving skills, and dedication to customer satisfaction as well as development of her peers. Thanh's proficiency in cloud technologies, networking, and security has been instrumental in assisting numerous customers with their security and cloud configurations. Her contributions (which I have logged) include troubleshooting various technical issues within Microsoft Azure/Microsoft Sentinel, providing prompt support, and ensuring smooth operations for customers. Thanh has showcased excellent communication skills and has been a valuable team player. She continuously seeks to update her knowledge and stays informed about industry trends, which has enabled her to tackle challenges effectively. This is apparent by her portfolio, background, and continued education. In conclusion, I have full confidence that Thanh will continue to excel and contribute significantly to any team or project she joins. If you need any further information or have specific inquiries, please feel free to contact me. Sincerely, Josh Madakor, CISSP Cybersecurity Instructor, LeveldCareers LogN Pacific, Owner josh.madakor.it@gmail.com
Nicole Enesse Koch
Thanh is an exceptional troubleshooter in security systems, combining detailed-oriented problem-solving with a drive to continuously learn. She has a technical talent for solving challenging problems. With her knack for solving technical issues, attention to detail, & proactive learning, she's a standout choice for any cybersecurity role.
Josh Madakor
I am writing to recommend Thanh Ha for her exceptional performance as a cybersecurity support engineer during at LogN Pacific. She has consistently demonstrated strong technical expertise, problem-solving skills, and dedication to customer satisfaction as well as development of her peers. Thanh's proficiency in cloud technologies, networking, and security has been instrumental in assisting numerous customers with their security and cloud configurations. Her contributions (which I have logged) include troubleshooting various technical issues within Microsoft Azure/Microsoft Sentinel, providing prompt support, and ensuring smooth operations for customers. Thanh has showcased excellent communication skills and has been a valuable team player. She continuously seeks to update her knowledge and stays informed about industry trends, which has enabled her to tackle challenges effectively. This is apparent by her portfolio, background, and continued education. In conclusion, I have full confidence that Thanh will continue to excel and contribute significantly to any team or project she joins. If you need any further information or have specific inquiries, please feel free to contact me. Sincerely, Josh Madakor, CISSP Cybersecurity Instructor, LeveldCareers LogN Pacific, Owner josh.madakor.it@gmail.com
Nicole Enesse Koch
Thanh is an exceptional troubleshooter in security systems, combining detailed-oriented problem-solving with a drive to continuously learn. She has a technical talent for solving challenging problems. With her knack for solving technical issues, attention to detail, & proactive learning, she's a standout choice for any cybersecurity role.
Josh Madakor
I am writing to recommend Thanh Ha for her exceptional performance as a cybersecurity support engineer during at LogN Pacific. She has consistently demonstrated strong technical expertise, problem-solving skills, and dedication to customer satisfaction as well as development of her peers. Thanh's proficiency in cloud technologies, networking, and security has been instrumental in assisting numerous customers with their security and cloud configurations. Her contributions (which I have logged) include troubleshooting various technical issues within Microsoft Azure/Microsoft Sentinel, providing prompt support, and ensuring smooth operations for customers. Thanh has showcased excellent communication skills and has been a valuable team player. She continuously seeks to update her knowledge and stays informed about industry trends, which has enabled her to tackle challenges effectively. This is apparent by her portfolio, background, and continued education. In conclusion, I have full confidence that Thanh will continue to excel and contribute significantly to any team or project she joins. If you need any further information or have specific inquiries, please feel free to contact me. Sincerely, Josh Madakor, CISSP Cybersecurity Instructor, LeveldCareers LogN Pacific, Owner josh.madakor.it@gmail.com
Nicole Enesse Koch
Thanh is an exceptional troubleshooter in security systems, combining detailed-oriented problem-solving with a drive to continuously learn. She has a technical talent for solving challenging problems. With her knack for solving technical issues, attention to detail, & proactive learning, she's a standout choice for any cybersecurity role.
Credentials
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Microsoft Certified: Azure Fundamentals
MicrosoftJul, 2023- Nov, 2024 -
SOC Analyst Masterclass
Leveld CareersMay, 2023- Nov, 2024 -
CompTIA A+
CompTIAFeb, 2023- Nov, 2024 -
CompTIA Security+
CompTIAJan, 2023- Nov, 2024
Experience
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The Cyber Helpline
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United Kingdom
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Non-profit Organizations
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1 - 100 Employee
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Cybercrime Specialist Volunteer
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Apr 2023 - Present
● Perform data analysis and threat intelligence on cybercrime cases to identify patterns and trends in cyber threats, and produce actionable intelligence to effectively respond to cybercrime incidents ● Analyze collected data to provide the most effective recommendations and guidance to reduce the impact of cyber crimes ● Contribute to the development of user-friendly guides for victims to combat diverse types of cyberattacks ● Perform data analysis and threat intelligence on cybercrime cases to identify patterns and trends in cyber threats, and produce actionable intelligence to effectively respond to cybercrime incidents ● Analyze collected data to provide the most effective recommendations and guidance to reduce the impact of cyber crimes ● Contribute to the development of user-friendly guides for victims to combat diverse types of cyberattacks
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LOG(N) Pacific
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Technology, Information and Media
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1 - 100 Employee
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Cyber Security Engineer
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Feb 2023 - Present
● Provides troubleshooting assistance to Microsoft Azure Services, such as, Microsoft Sentinel (SIEM), Virtual Machines, and Azure Active Directory, resolving 120 issues per week on average ● Implement secure Azure cloud configuration using Azure private links, Network Security Groups, Microsoft Defender for cloud, and Azure Regulatory Compliance for NIST 800-53, NIST 800-61 resolving in 98% reduction in security incidents ● Provides troubleshooting assistance to Microsoft Azure Services, such as, Microsoft Sentinel (SIEM), Virtual Machines, and Azure Active Directory, resolving 120 issues per week on average ● Implement secure Azure cloud configuration using Azure private links, Network Security Groups, Microsoft Defender for cloud, and Azure Regulatory Compliance for NIST 800-53, NIST 800-61 resolving in 98% reduction in security incidents
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Purdue Global Internship Program (PGIP)
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United States
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Internet Publishing
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1 - 100 Employee
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Cyber Security Analyst
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Feb 2022 - May 2022
● Leveraged advanced penetration testing tools to evaluate network infrastructure integrity, highlighting critical areas for improvement ● Led vulnerability management processes, identifying risks and providing mitigation strategies ● Designed and implemented security strategies to safeguard the organization's information, ensuring optimal confidentiality, integrity, and availability ● Leveraged advanced penetration testing tools to evaluate network infrastructure integrity, highlighting critical areas for improvement ● Led vulnerability management processes, identifying risks and providing mitigation strategies ● Designed and implemented security strategies to safeguard the organization's information, ensuring optimal confidentiality, integrity, and availability
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Virgin Atlantic Airways/Hallmark Aviation Services
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Honolulu, Hawaii, United States
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Customer Service Agent
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Sep 2017 - Jul 2019
Listened attentively to questions and concerns and responded promptly with a resolution Documented personal information to create, update, or adjust customer accounts Utilized Amadeus management system to input and update computerized records and use equipment like scanners Reviewed, verified and ensured all documents are complied with strict safety and security guidelines Managed and maintained reservation systems and databases Assisted passengers with check-in and boarding processes Provided information and assistance to passengers, including directions and recommendations Addressed customer inquiries and concerns, including issues with flight delays, cancellations, and lost luggage Show less
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Education
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2017 - 2022
Purdue University Global
Bachelor of Computer Science, Cybersecurity -
2011 - 2015
Moanalua High School
Community
