Experience

Liquid Intelligent Technologies

• Mauritius
• Telecommunications
• 700 & Above Employee

• Administrative Officer: Customer Support Division

  • Nov 2021 - Present

• Customer Support Specialist

  • Nov 2019 - Mar 2022



United Children of Africa (UNICA)

• Finance and Administration Intern

  • Jul 2018 - Aug 2019

  I assisted the Program Finance Associate by ensuring finance services are provided, carried out and resources are utilized as efficiently and effectively as possible. My responsibilities included but were not limited to, ensuring that the integrity of financial services is maintained and capitalized upon. I assisted the Program Finance Associate by ensuring finance services are provided, carried out and resources are utilized as efficiently and effectively as possible. My responsibilities included but were not limited to, ensuring that the integrity of financial services is maintained and capitalized upon.



Shearwater Victoria Falls

• Reservations Agent

  • Jan 2016 - Jul 2016

  Providing assistance and advice to clients who may be picking between various travel options.Preparing reservations for customers based on their budgetary restrictions and requirements.Confirming availability of accommodation and transportation on their travel dates.Providing recommendations for local attractions and points of interest to help travelers plan their itinerary.Processing payments and confirming payments to customers.Troubleshooting any booking or reservation related issues.Marketing and selling reservation services.Addressing any questions that customers may have regarding the reservation process.Upselling, when appropriate, by informing customers about more services or packages such as tour tickets, travel insurance, and upgraded seats and accommodations.Providing customers with assistance in amending or cancelling their reservations.