Thami Xekwa

Operations Manager at Nando's South Africa
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Contact Information
us****@****om
(386) 825-5501
Location
Welkom, Free State, South Africa, ZA
Languages
  • English -
  • Afrikaans. Xhosa -

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Credentials

  • Certificate of attandence
    Spur Group

Experience

  • Nando's South Africa
    • South Africa
    • Restaurants
    • 700 & Above Employee
    • Operations Manager
      • Feb 2015 - Present

      managing all operations of the business

    • Operations Manager
      • Feb 2015 - Present

      managing all operations of the business

  • Chicken Land (Nandos)
    • Bloemfontein Area, South Africa
    • Senior Manager
      • Feb 2015 - Present

       Cash Ups & banking  Admin Support  Customer Service and Complaint Handling; Full front & back of house opening, 11’clock, 4’clock and closing procedures;  Running of kitchen;  Managing of all staff (incl. Jnr Managers) Supervising of kitchen and front store  Stock Control (ordering & receiving);  Stock Reports (daily & monthly).  Budgets and targets;  Full understanding of Pilot Software & Micros Software, prep sheets and difference reports;  Manage shifts of kitchen staff and waitrons Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply and labour costs; Coordinate full back of house function Adhere to weekly and monthly stock take procedure (food cost), responsible for stock entry Supervise portion control and quantities of preparation to minimise waste; Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining area Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. Educating and developing staff members Show less

  • Hospitality
    • Business Consulting and Services
    • 700 & Above Employee
    • Head Waiter and Management
      • Oct 2013 - Jan 2015

Education

  • Leseding Technical School
    Electronics. Senior Certificate, Technical Drawing
    2003 - 2006

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