Experience

Aero Travels UK

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Travel Consultant

  • Mar 2023 - Present

  - Determining clients needs and suggesting suitable travel packages. - Organizing travels from beginning to end, including tickets, accommodation and transportation. - Supplying travellers with pertinent information and useful travel/holiday materials - Use promotional techniques and prepare promotional materials to sell itinerary tour packages - Maintain relationships with key persons. - Reach the revenue and profit targets. - Keep financial statements and documents. - Determining clients needs and suggesting suitable travel packages. - Organizing travels from beginning to end, including tickets, accommodation and transportation. - Supplying travellers with pertinent information and useful travel/holiday materials - Use promotional techniques and prepare promotional materials to sell itinerary tour packages - Maintain relationships with key persons. - Reach the revenue and profit targets. - Keep financial statements and documents.



Lyceum Global

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• General Secretary

  • Feb 2022 - Aug 2022

  - Assisting executives with planning and distributing information. Managing the daily/weekly/monthly agenda and arrange new meetings and appointments. - Implementing new procedures and administrative systems. - Support and facilitate the completion of regular reports. - Assisting executives with planning and distributing information. Managing the daily/weekly/monthly agenda and arrange new meetings and appointments. - Implementing new procedures and administrative systems. - Support and facilitate the completion of regular reports.



Galle Face Hotel

• Sri Lanka
• Hospitality
• 1 - 100 Employee

• Food and Beverage Secretary

  • Jan 2021 - Jul 2021

  - Establish and maintain professional and effective communication channel within the Food & Beverage Department and the other departments. - Review status of work and follow-up actions required with the Director of Food & Beverage on a daily basis. - Implement and update systematic filing system for all food & beverage records. - Maintains all documentation related to Food & Beverage audits. - Establish and maintain professional and effective communication channel within the Food & Beverage Department and the other departments. - Review status of work and follow-up actions required with the Director of Food & Beverage on a daily basis. - Implement and update systematic filing system for all food & beverage records. - Maintains all documentation related to Food & Beverage audits.



The Kingsbury

• Sri Lanka
• Hospitality
• 100 - 200 Employee

• Food and Beverage Coordinator

  • Apr 2020 - Dec 2020

  - Continue to review and optimise F&B operational plans tailored to specific event types.- Roster all casual staff for each event on monthly and fortnightly intervals.- Maintain and increase service standards, productivity, creativity to ensure increased sales and profits.- Management of key service providers involved in Food and Beverage delivery.- Ensure that all catering operational documentation is finalised for each event.

• Guest Relations Officer

  • Dec 2019 - Mar 2020

  - Ensuring and providing flawless, upscale, professional and high class guest service experiences.- Analysing customer feedback and providing strategic direction to continuously improve overall rating.- Monitor daily bookings and ensure assigned rooms are prepared prior to check-in.- Manage guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating procedures.