Thais Accioly Araujo

Operations Coordinator at umgrauemeio
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Rio de Janeiro, Rio de Janeiro, Brazil, BR
Languages
  • Espanhol Full professional proficiency
  • English Full professional proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • DELE C1
    Instituto Cervantes
    Jul, 2018
    - Nov, 2024
  • Cambridge ESOL Level B2
    University of Cambridge
    Oct, 2011
    - Nov, 2024

Experience

  • umgrauemeio
    • Brazil
    • Software Development
    • 1 - 100 Employee
    • Operations Coordinator
      • Jul 2021 - Present

      • Led a technical assistance team responsible for maintaining telecommunications equipment and offgrid photovoltaic energy systems in the field. • Led a technical support (IT) team, ensuring efficiency and speed in ticket resolution. • Supervised a team of 9 members in support and technical assistance, ensuring effective on-site and remote responses. • Set and steered operational goals, ensuring precise service delivery. • Implemented and monitored OKRs and KPIs, contributing to effective strategic management. • Coordinated operational routines, optimizing workflows, and promoting efficiency. • Acted as the technical point of contact for over 20 clients and 50 service providers, ensuring high standards of communication and quality. • Managed financial approvals based on strategic priorities. • Provided regular reports on system availability to clients. • Facilitated inter-departmental collaboration, integrating with departments such as finance, technology, projects, and sales. Skills: Solar Energy · Team Management · Strategic Planning · Customer Service · Performance Metrics Management. Show less

  • TechnipFMC
    • United Kingdom
    • Oil and Gas
    • 700 & Above Employee
    • Engineering Intern - R&D
      • May 2019 - May 2021

      • Served as the main point of contact for internal clients, assisting in the development of proposals related to the scope of subsea distribution equipment. • Gathered essential data and requirements for the creation of system layouts and equipment selection, ensuring alignment with project specifications. • Actively participated in drafting technical descriptions, hydraulic and electrical schemes, and reference spreadsheets for budgeting global subsea distribution systems. • Engaged in technical interfacing with TechnipFMC system engineers from various regions around the world, promoting consistent communication and knowledge exchange. Show less

  • Self-Employed
    • Rio de Janeiro, Brazil
    • Private Tutor in Mathematics, Physics, and Geometric Drawing
      • Aug 2015 - Dec 2018

      • Provided private lessons in Mathematics, Physics, and Geometric Drawing to students ranging from elementary school to pre-university level in Rio de Janeiro. • Provided private lessons in Mathematics, Physics, and Geometric Drawing to students ranging from elementary school to pre-university level in Rio de Janeiro.

  • LAMO Laboratorio Modelos 3D e Fabricação Digital
    • Brazil
    • Architecture and Planning
    • 1 - 100 Employee
    • Fellow at 3D Modeling Laboratory
      • Jan 2016 - Oct 2016

      • Maintained computer software and hardware as well as digital printing machinery. • Assisted students and lab users in the operation of 3D printing equipment. • Maintained computer software and hardware as well as digital printing machinery. • Assisted students and lab users in the operation of 3D printing equipment.

  • Equipe Icarus UFRJ de Formula SAE
    • Brazil
    • Mechanical Or Industrial Engineering
    • 1 - 100 Employee
    • Management Team Member
      • Jan 2015 - Oct 2015

      • Managed finances for the acquisition of supplies and materials for the project. • Served as a liaison between the team and the academic institution. • Managed finances for the acquisition of supplies and materials for the project. • Served as a liaison between the team and the academic institution.

  • Colégio e Curso pH
    • Brazil
    • Primary and Secondary Education
    • 200 - 300 Employee
    • Mathematics and Geometric Drawing Monitor
      • Jul 2014 - Apr 2015

      • Offered academic support to students from elementary school to pre-university level in Mathematics and Geometric Drawing subjects. • Offered academic support to students from elementary school to pre-university level in Mathematics and Geometric Drawing subjects.

Education

  • UFRJ - Universidade Federal do Rio de Janeiro
    Master's degree, Energy Planning - COPPE
    2023 - 2026
  • UFRJ - Universidade Federal do Rio de Janeiro
    Bachelor's Degree in Engineering, Mechanical Engineering
    2014 - 2022
  • Universitat Politècnica de València (UPV)
    Academic Exchange, Mechanical Engineering
    2017 - 2018
  • Colégio e Curso pH
    High School
    2011 - 2013

Community

You need to have a working account to view this content. Click here to join now