Thai Nguyen

TechOps at NS1, an IBM Company
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Vietnam, VN
Skills

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Amazon Web Services Solutions Architect - Associate
    Amazon Web Services (AWS)
    Jul, 2022
    - Nov, 2024
  • IT Information Library Foundations Certification (ITIL)
    AXELOS Global Best Practice
    Dec, 2017
    - Nov, 2024
  • Certified Linux Administrator (LPIC-1)
    Linux Professional Institute (LPI)
    Nov, 2015
    - Nov, 2024
  • Microsoft Certified Solutions Associate (MCSA)
    Microsoft
    Jul, 2015
    - Nov, 2024
  • Cisco Certified Network Associate (CCNA)
    Cisco
    Jul, 2008
    - Nov, 2024

Experience

  • NS1, an IBM Company
    • United States
    • Technology, Information and Internet
    • 100 - 200 Employee
    • TechOps
      • Jan 2023 - Present

  • NashTech
    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Project Lead
      • Mar 2020 - Jan 2023

    • Team Lead
      • Mar 2017 - Mar 2020

  • CA Technologies Automation, previously Automic Software
    • United States
    • Software Development
    • 1 - 100 Employee
    • Technical Account Manager / Automation Software Support Professional
      • Jan 2016 - Mar 2017

  • Tek Experts
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior IT Support Consultant
      • Aug 2014 - Jan 2016

       Being the first technical contact point for customers, working with IT system admins/IT deployment engineers, helping them to solve ongoing issues with different management software solutions  Support WorkSite Server, Communication Server, Indexer Server, FileSite, DeskSite  Support HP Operations Manager products (OMW, OML, OMU, OMi)  Support customer to install and configure OS (Window Server, Linux)  Install and configure database (Oracle, MS SQL) on Windows and Linux environment.  Deploy, maintain and troubleshoot HPOM problems in Windows Server and Linux/Unix environment (RHEL, CentOS, HPUX, AIX...)  Support customer to deploy application on Failover Cluster (High Availability Resource Group) and Disaster Recovery environment  Integrate HP OMW, OML, OMU, OMi products with others (SM, SiteScope, NNMi…)  Support customer to use produce on virtualization environment (Vmware, Hyper-V)  Performing troubleshooting analysis requests for technical assistance via phone, email, virtual sessions and any other form of Identifying and escalating situations requiring urgent attention Show less

  • Huawei
    • China
    • Telecommunications
    • 700 & Above Employee
    • IT-OSS Engineer
      • Nov 2008 - Jul 2014

       Administrate IP network in Vietnamobile project (design network, configure routers and switches, troubleshoot problems of the IP network)  Administrate OSS servers (MOS5100, MOS7100 servers) in Vietnamobile project (Sun Solaris and Windows Servers 2003) and manage OSS database (Oracle)  Administrator of Huawei Network Management System (M2000) and Performance Report System (PRS)  Co-operate with Head Quarter in China to install OS for servers, setup and maintain the services, troubleshoot when problem happen  Design and make tool (programming, Excel macro) to generate reports automatically and submit to customer base on their requirement (Trouble Tickets Report, Network Reliability Report, SLA Report, KPI Report, Network Capacity Report, Weekly Outage Report...) Show less

Education

  • Hanoi University of Tecnology
    Bachelor of Engineering (B.E.), Electronics & Telecommunications
    2003 - 2008
  • IPMAC
    MCSA
    2015 -
  • BKACAD
    CCNA
    2008 -

Community

You need to have a working account to view this content. Click here to join now