Experience

Hirsch's Homestores

• South Africa
• Retail
• 200 - 300 Employee

• Samsung Repair Tehnician

  • Feb 2022 - Present



Cell C

• South Africa
• Telecommunications
• 700 & Above Employee

• Accredited Mobile Repair Technician

  • Dec 2015 - Jul 2018

  Repair Technician for Samsung, Microsoft, Nokia, Huawei and Apple IPhone devices. Processing (Repairs, Swaps/Exchanges) Warranty Assessments OEM Make Assessment Device Type applicable to warranty validation (by time), visual inspection (physical condition) and disassembly when applicable, including functional test to validate faults. Applicable to software updates, repairs up to L2.5, end of repair level leading to an exchange & escalation to an ERC/ARC, warranty voided, NFF and BER cases. Applicable to warranty validation (by time), visual inspection (physical condition), functional test to validate faults, software updates, NFF, warranty voided or WA approvals and rejections Level 2 RC/MR Repair complete – quote accepted or spares received. Mechanical Repair or cosmetic replacement. Level 2 RC/ER Repair complete – quote accepted or spares received. Electrical part replacement – minor soldering. Level 2 MR Mechanical Repair or cosmetic replacement. Level 2 ER Electrical part replacement – minor soldering. Level 2 BR Beyond repair or end of repair level reached – Light or full swap or escalation ERC. Level 2 RC/SM Repair complete – quote accepted or spares received. Level 2.5 TU Tuning and or re-calibration of handset RF. (Receiver) Level 2.5 ESC/TU Escalation from L2 repair centre - Tuning and or re-calibration of handset RF Show less



Regenersis

• City of Johannesburg, Gauteng, South Africa

• Mobile Repair Technician & Laptop Repairs (Acer)

  • Apr 2012 - Oct 2015

  Repair, refurbish and assemble all makes of Blackberry device. Operating systems reload of windows 7, windows 8, and windows 10 Refurbishment of devices Bios updates Fault Finding Processing (Repairs, Swaps/Exchanges) Warranty Assessments Level 2 RC/MR Repair complete – quote accepted or spares received. Mechanical Repair or cosmetic replacement. Level 2 RC/ER Repair complete – quote accepted or spares received. Electrical part replacement – minor soldering. Level 2 MR Mechanical Repair or cosmetic replacement. Level 2 ER Electrical part replacement – minor soldering. Level 2 BR Beyond repair or end of repair level reached – Light or full swap or escalation ERC. Level 2 RC/SM Repair complete – quote accepted or spares received. Quality testing Show less