Experience

Sefeko (Pty) Ltd

• South Africa
• Security and Investigations
• 1 - 100 Employee

• Customer Success Consultant

  • Jun 2020 - Present

• Customer Support Consultant

  • Jun 2019 - May 2020



Capitec

• South Africa
• Banking
• 700 & Above Employee

• Service Consultant

  • Sep 2014 - May 2019

  Assist clients in opening accounts. Take clients deposits. Assist clients with transactions. Provide excellent client service through consultation with clients. Assist clients with loan approval. Sell Capitec products and services. Assist with promotional activities. Branch Administration. Assist clients in opening accounts. Take clients deposits. Assist clients with transactions. Provide excellent client service through consultation with clients. Assist clients with loan approval. Sell Capitec products and services. Assist with promotional activities. Branch Administration.



Woolworths

• Pretoria, Gauteng, South Africa

• Customer Assistant

  • Jan 2014 - May 2014

  To deliver exceptional customer service at till points, thereby creating a positive, lasting impression as the customer leaves the store. Key Performance Areas: 1. Demostrate customer service. 2. Process till transactions effectively. 3. Applies selling skills. 4. Demostrate product knowledge and standards. 5. Adheres to shop keeping disciplines. 6. Minimizes shrinkage. 7. Demonstrates personal leadership. To deliver exceptional customer service at till points, thereby creating a positive, lasting impression as the customer leaves the store. Key Performance Areas: 1. Demostrate customer service. 2. Process till transactions effectively. 3. Applies selling skills. 4. Demostrate product knowledge and standards. 5. Adheres to shop keeping disciplines. 6. Minimizes shrinkage. 7. Demonstrates personal leadership.