Thabiso Mfumadi

System Administrator at Kiron Interactive
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA

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Credentials

  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Dec, 2022
    - Nov, 2024
  • MCSE: Cloud Platform and Infrastructure — Certified 2018
    -
    Nov, 2018
    - Nov, 2024
  • MCSA
    Microsoft

Experience

  • Kiron Interactive
    • South Africa
    • Software Development
    • 1 - 100 Employee
    • System Administrator
      • Jun 2023 - Present

    • Call Centre Support & Software Installation Technician
      • May 2020 - Jun 2023

  • Joodle
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Cloud Support Engineer
      • Jan 2019 - May 2020

  • Toshiba SA
    • DesktopTechnician
      • Jul 2014 - Jan 2019

      External IT Printer Customer / Dealer Support. Assisting users with general desktop support and application issues. Central day to day contact on support calls. Managing and creating user accounts and hierarchies in active directory and exchange. Active directory and exchange basic administration. Support on Microsoft office. initial printer support. inventory and asset control. Management and backup of the servers. on site. initial trouble shooting before escalation. Procurement & supplier liaison. Prepare all relevant devices for new employees. Show less

  • Netsurit
    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Outsourced Desktop Support & ServiceDesk Consultant
      • Feb 2013 - Jan 2014

      Support Microsoft windows users, Troubleshooting daily windows issues,Follow-up 3rd party calls, log calls with ABSA, Create user profiles and mailboxes for new users. Setup boardrooms for different meetingsOrder new equipment’s for cinemasAnd head office user,Setup up new laptops and desktop

    • Backup Intern
      • Nov 2011 - Jan 2013

      Monitor backups, call clients to change mediums, Do first line support,Escalate issues to my seniors,Backup monitoring at night twice a Month, Compile a report, update the Account managers

    • Support Intern
      • Mar 2011 - Nov 2011

      Acknowledge logged calls,Assign calls to the correct department, Monitor backups and report

Education

  • PC Training and Business College
    Information Technology
    2009 - 2010

Community

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