Experience

Sherpani

• United States
• Consumer Goods
• 1 - 100 Employee

• Sales Coordinator and Customer Service

  • Mar 2022 - Mar 2023

  Ho Chi Minh City, Vietnam - Receive and process B2B and E-commerce orders. - Produce quotations and send them to the customer when needed. - Issue invoices and support the Accounting Team to complete the transaction. - Contact the customers by email to introduce the company’s products. - Respond to the customer's inquiries about product information, complaint cases, warranty requests. - Receive feedback from customers then communicate with relevant internal departments to improve. - Collaborate… Show more - Receive and process B2B and E-commerce orders. - Produce quotations and send them to the customer when needed. - Issue invoices and support the Accounting Team to complete the transaction. - Contact the customers by email to introduce the company’s products. - Respond to the customer's inquiries about product information, complaint cases, warranty requests. - Receive feedback from customers then communicate with relevant internal departments to improve. - Collaborate with the Logistic Team to ensure order deliveries in a timely manner, inform the customers of the tracking number once available. - Collect the payment information of the customers, and assist the Accounting Team to complete charging the invoices. - Follow up the weekly inventory to prepare well stock. - Make sales reports to General Manager. - Create a draft Purchase Order for the factory based on the Sale Forecast. - Other tasks as directed by the Manager. Show less



CallUs Call Center

• Telesales Agent

  • Jan 2021 - Mar 2022

  Ho Chi Minh City, Vietnam - Contact existing customers to inform them about a product of the bank. - Ask questions to understand customer requirements and persuade them to use the product. - Help customers complete loan documents and disburse



Huu Toan Group

• Vietnam
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Planning Intern

  • Aug 2020 - Oct 2020

  Ho Chi Minh City, Vietnam - Receive and process B2B orders from Sales Team - Check availability with the warehouse - Coordinate with the factory to make a sale forecast production plans - Other tasks as directed



Highlands Careers®

• Vietnam
• Food and Beverage Services
• 100 - 200 Employee

• Food and Beverage Cashier

  • Jun 2018 - Feb 2019

  Ho Chi Minh City, Vietnam - Take food and beverage orders from customers. - Prepare food and beverages and deliver them to customers. - Cash register operation, payment acceptance, and sales invoice preparation - Create an income statement and report to the Store Manager. - Maintain a clean store and be well prepared for the following shift.