Experience

InterContinental Kyiv

• Ukraine
• Hospitality
• 1 - 100 Employee

• Executive Housekeeper

  • Jul 2010 - Present

  - Controlling and organizing workflow of the Housekeeping department, Laundry outlet, florist and all hotel areas including garden- Preparation of budget, forecasts and CAPEX for HSK department - Monitoring of the market for purchases and supply of goods for HSK department - Pre Opening preparation for the opening of the hotel - After opening assisting in selection of staff- Performing as departmental trainer- Preparing roster for all HSK staff according to forecasted occupancy and operational needs (work with time scheduling corporate program)- Implementation of HSK standards- Establishing communication and cooperation with other departments in order to archive maximum level of guest satisfaction - Inspecting guest rooms in all HSK areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced as required- Appraise appearance, discipline and efficiency of all staff under direct supervision- Supervises outside contractors to ensure contractual compliance- Ensure that consumption of guest supplies is under control - Assists in monitoring and controlling HSK procedures including lost& found, key control, security and emergency procedures, health and safety for employees and guests. Show less

• Assistant Executive Housekeeper

  • Apr 2010 - Jul 2010

• Housekeeping Supervisor

  • Aug 2009 - Apr 2010



Radisson

• Belgium
• Hospitality
• 700 & Above Employee

• Housekeeping Supervisor

  • Jan 2006 - Aug 2009