Assistant Program Director

• Jan 2018 - Present

Built and now leading all aspects of long-term planning and program development for a premier interdisciplinary undergraduate degree in Information Science achieving 90 enrolled students in two academic years:- Led strategic collaboration across colleges and departments to strengthen and diversify course offerings.- Developed and launched effective student services processes and workflows, which translated into high enrollment and retention, and facilitated positive student experience as measured by regular surveys.- Performing ongoing course review and assessment using student performance data, learning outcomes analysis and external benchmarks, and industry SMEs.- Developing and launching program improvements and revisions to ensure a comprehensive high-quality curriculum that meets evolving industry demands and builds relevant skills and capabilities.- Building relationships with external industry partners to identify and develop internships and other career opportunities for students, achieving an 87% employment rate by the 2nd year of the program’s operations.- Overseeing student recruitment, enrollment, and retention, developing effective engagement strategies.- Leading a team of 2 full-time and 2 part-time employees, managing hiring, onboarding, employee development, creating and launching skills and tools training programs to ensure strong team performance.- Virtual production and facilitation of student orientation and faculty onboarding sessions. Show less

Program Coordinator

• Jul 2014 - Jan 2018

Managed end-to-end coordination, evaluation, and curriculum enhancements for the Masters of Information Management program to ensure excellent student experience, target learning outcomes, and enrollment increase:- Created and managed program schedule: a complex 2-year learning path across 12 disciplines/courses.- Provided mentorship and advisory support to enable students’ individual educational plan development. - Developed and led program marketing (social media, conferences and events, professional associations), created compelling program communication increasing enrollment by 58% in two academic years.- Successfully mentored and built relationships with program students, resulting in higher enrollment, graduation, and employment rates. Show less

Graduate Assistant

• Sep 2012 - Jul 2014

Teaching Assistant

• Jan 2013 - May 2013

Business Analyst

• May 2013 - Aug 2013

Supported firm’s largest and most complex cross-functional engineering initiatives, evaluating enterprise architecture, identifying and recommending enhancements and business process improvements: - Developed and implemented risk management strategies to ensure the commercial success of initiatives. - Acted as a BA translating business needs into process models, technical requirements, and success measures. - Planned and managed User Acceptance Testing strategy and execution: collaborated with 12 geographically dispersed business and technology teams to identify UAT scope, plan, workflow, timeline, and resources. - Coordinated all project management activities across working groups in London, NY, NJ to keep the efforts on track end ensure that deliverables meet business/functional requirements. Show less

Communications Specialist - Internship

• Jun 2011 - Jul 2011