Experience

Bicester Village

• United Kingdom
• Retail
• 1 - 100 Employee

• Sales Representative

  • Sep 2023 - Present



TOD'S

• Italy
• Retail Luxury Goods and Jewelry
• 500 - 600 Employee

• Sales Representative

  • Sep 2022 - Sep 2023

  TOD'S S.p.A. is a luxury Italian fashion company that produces high-end shoes, leather goods, and accessories. • Welcomed customers to the store, providing a warm and professional greeting, and offering assistance with their shopping needs. • Demonstrated knowledge of the brand's history, values and products, highlighting the features and benefits of each item. • Assisted customers in selecting the right size, color and style of shoes, bags and accessories, providing personalized advice based on their preferences and needs. • Maintained the store's visual standards, ensuring that products were presented in an attractive and organized manner, according to the brand's guidelines. • Coordinated with other sales assistants and the store manager to meet daily and monthly sales targets, sharing insights and suggestions for improvement. • Built relationships with customers, following up on their purchases and providing excellent after-sales service, in order to foster customer loyalty. Show less



Vinnytsia Oblast Council

• Ukraine

• Assistant

  • Dec 2021 - Feb 2022

  Economic Department Intern. • Embedded within the Economics Department I quickly learnt about Organisational Structures, Culture and politics and adapted my style to meet the demands of my new role. • I was able to research topics and then successfully take part if local Government debates. • I prepared and delivered annual reports and was able to use my strong IT and analytical skills to produce well regarded documents. • I helped create a new Community Development Plan that identified requirements for new infrastructure and improvement plans. • Successfully supported the delivery of Investment plans and met with Investors and helped negotiate contracts. Show less



Just School

• Ukraine

• Sales Manager

  • Jun 2021 - Oct 2021

  Just School. Well established On-Line English Language School that sells language courses to over 8000 students. (Children, Adults and Companies) • Managing establish contracts, acquiring new clients and ensuring that all clients needs are identified and meet. • Managed the process of “signing up” new clients and ensured that all requirements were met. • Used existing client database to “upsell” and increase revenue whilst paying attention to clients’ needs. • Ensured that client revenue payments were made in line with Company procedures and timeframes. • Exploited my IT skills to ensure that CRM programme was successful. • Ensured that telephone conversations with existing and new clients were calm, professional and successful. Show less