Tetiana (Tanya) Rodionova
Functional Analyst/PM, Business Applications at Betach Solutions- Claim this Profile
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Ukrainian Native or bilingual proficiency
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Russian Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Inesa Barannyk
We've had the pleasure of working with Tetiana for the last two years in one company. I worked with Tanya on one project as a Project Manager for several months. From the beginning of our cooperation, I apprehended that she has a profound knowledge of the project, business values, and processes. Tatyana made an excellent knowledge transfer so that my onboarding was fast and smooth. She worked well with both technical and business experts and stakeholders. She led some Scrum ceremonies, such as Backlog refinement, and attended all high-level discussions, release planning sessions, etc. It's difficult to overestimate her contribution to working with business needs and requirements, building and supporting project processes. She is always willing to help in any way, and she is never too busy to answer questions. I recommend Tanya as a strong professional in Business Analysis and Management and wish her the very best.
Nagasree Chandra
It has been great pleasure working with Tanya. In few words if I were to describe Tanya - Resilience, Passion and Hardworking. In toughest of the situations working from Ukraine, pulling the team together keeping the spirits up, a true team player and leader. In our delivery process, once I outline a feature for the product, Tanya runs with it translating every piece of information provided into a deliverable story for the team. Writing, tracking and ensuring tested properly for every single story, she ensures are done with great accuracy.Thank you for all your hard work and Business Analyst skills that you bring to the team.
Inesa Barannyk
We've had the pleasure of working with Tetiana for the last two years in one company. I worked with Tanya on one project as a Project Manager for several months. From the beginning of our cooperation, I apprehended that she has a profound knowledge of the project, business values, and processes. Tatyana made an excellent knowledge transfer so that my onboarding was fast and smooth. She worked well with both technical and business experts and stakeholders. She led some Scrum ceremonies, such as Backlog refinement, and attended all high-level discussions, release planning sessions, etc. It's difficult to overestimate her contribution to working with business needs and requirements, building and supporting project processes. She is always willing to help in any way, and she is never too busy to answer questions. I recommend Tanya as a strong professional in Business Analysis and Management and wish her the very best.
Nagasree Chandra
It has been great pleasure working with Tanya. In few words if I were to describe Tanya - Resilience, Passion and Hardworking. In toughest of the situations working from Ukraine, pulling the team together keeping the spirits up, a true team player and leader. In our delivery process, once I outline a feature for the product, Tanya runs with it translating every piece of information provided into a deliverable story for the team. Writing, tracking and ensuring tested properly for every single story, she ensures are done with great accuracy.Thank you for all your hard work and Business Analyst skills that you bring to the team.
Inesa Barannyk
We've had the pleasure of working with Tetiana for the last two years in one company. I worked with Tanya on one project as a Project Manager for several months. From the beginning of our cooperation, I apprehended that she has a profound knowledge of the project, business values, and processes. Tatyana made an excellent knowledge transfer so that my onboarding was fast and smooth. She worked well with both technical and business experts and stakeholders. She led some Scrum ceremonies, such as Backlog refinement, and attended all high-level discussions, release planning sessions, etc. It's difficult to overestimate her contribution to working with business needs and requirements, building and supporting project processes. She is always willing to help in any way, and she is never too busy to answer questions. I recommend Tanya as a strong professional in Business Analysis and Management and wish her the very best.
Nagasree Chandra
It has been great pleasure working with Tanya. In few words if I were to describe Tanya - Resilience, Passion and Hardworking. In toughest of the situations working from Ukraine, pulling the team together keeping the spirits up, a true team player and leader. In our delivery process, once I outline a feature for the product, Tanya runs with it translating every piece of information provided into a deliverable story for the team. Writing, tracking and ensuring tested properly for every single story, she ensures are done with great accuracy.Thank you for all your hard work and Business Analyst skills that you bring to the team.
Inesa Barannyk
We've had the pleasure of working with Tetiana for the last two years in one company. I worked with Tanya on one project as a Project Manager for several months. From the beginning of our cooperation, I apprehended that she has a profound knowledge of the project, business values, and processes. Tatyana made an excellent knowledge transfer so that my onboarding was fast and smooth. She worked well with both technical and business experts and stakeholders. She led some Scrum ceremonies, such as Backlog refinement, and attended all high-level discussions, release planning sessions, etc. It's difficult to overestimate her contribution to working with business needs and requirements, building and supporting project processes. She is always willing to help in any way, and she is never too busy to answer questions. I recommend Tanya as a strong professional in Business Analysis and Management and wish her the very best.
Nagasree Chandra
It has been great pleasure working with Tanya. In few words if I were to describe Tanya - Resilience, Passion and Hardworking. In toughest of the situations working from Ukraine, pulling the team together keeping the spirits up, a true team player and leader. In our delivery process, once I outline a feature for the product, Tanya runs with it translating every piece of information provided into a deliverable story for the team. Writing, tracking and ensuring tested properly for every single story, she ensures are done with great accuracy.Thank you for all your hard work and Business Analyst skills that you bring to the team.
Credentials
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Verified International Academic Qualifications
World Education ServicesAug, 2023- Oct, 2024 -
Dynamics 365 Customer Service Functional Consultant Associate
MicrosoftMar, 2023- Oct, 2024 -
CRM3 - Microsoft Dynamics 365 Customer Engagement Customer Service
Qixas GroupDec, 2022- Oct, 2024 -
MB-910: Microsoft Dynamics 365 Fundamentals (CRM)
UdemyNov, 2022- Oct, 2024 -
Complex Training in Business Analysis
Art of Business AnalysisApr, 2022- Oct, 2024 -
Project Management Extended
A-Level UkraineFeb, 2020- Oct, 2024 -
Overview of Frontend and Backend Technologies
UdemyJan, 2020- Oct, 2024 -
Lead Generation: Proven Technique That Works Successfully
UdemySep, 2019- Oct, 2024 -
Break Into Software Sales
UdemySep, 2019- Oct, 2024 -
Time Management
UdemySep, 2019- Oct, 2024 -
Google Cloud Sales Fundamentals
GoogleApr, 2019- Oct, 2024 -
English Course at "Space Deer" 2.0
Space Deer Anti-School of EnglishApr, 2018- Oct, 2024 -
English Course at "Space Deer"
Space Deer Anti-School of EnglishJan, 2018- Oct, 2024 -
IT Sales Course
Source iTAug, 2017- Oct, 2024 -
English Language Course
American English CenterJan, 2009- Oct, 2024
Experience
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Betach Solutions
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Canada
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Information Services
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1 - 100 Employee
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Functional Analyst/PM, Business Applications
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Nov 2022 - Present
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Business Analyst
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Apr 2020 - Nov 2022
HealthCare domain- Analysis of documentation, provided by the client- Creating Mind Maps based on requirements and continuously receiving confirmations from client representatives and designers- Creating diagrams to describe the User/System flow, deployment processes, system behavior for some specific cases etc. - Prioritizing requirements and planning sprints- Creating user stories in Jira based on the confirmed client expectations - Maintaining project information on the Confluence team space- Facilitating a variety of the meetings: pre-grooming, grooming, backlog refinement, sprint planning, other project discussions with the client representatives and colleagues on the Ukrainian and USA side- Maintaining technical and business documentation- Care about customer satisfaction by sharing with them ideas about enhancementsIn addition:- Coaching and mentoring students from BA Education Program in the Company- Speaker at company events and in the Company BA community Show less
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Trainee BA
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Feb 2020 - Mar 2020
- complete company learning modules- create simple user stories - prepare agenda for the meetings- collecting meeting notes- learning SQL
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Sphere Partners
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Business Development Manager
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Nov 2018 - Feb 2020
- find potential clients on the US market- track prospects: identify decision makers within potential clients (using LinkedIn and making internet research)- fill out info in the company's CRM (Salesforce)- manage data in Salesforce (documents, contacts, emails, company description)- make connections with as many prospects as possible- transfer interested clients to the Sales team
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Lead Generator
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Mar 2018 - Jan 2019
- potential clients' research on the US market- identify key contacts and decision-makers- adding findings to the database
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Київстар
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Ukraine
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Telecommunications
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700 & Above Employee
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Sales support specialist / B2B
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Oct 2015 - Mar 2018
- sale and service the Large segment clients - direct sales to existing customers of the company (all mobile services, SIP-trunk, virtual PBX, IVR, Internet channels in fixed communication)- telephone negotiations with existing clients and in the company office - work in a company client CRM and billing systems- support clients daily, find the best solutions to solve problems LA segment clients; - meat sales plans, procedures, and service standards
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Customer Service Specialist B2C
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Mar 2013 - Oct 2015
- sale and service existing and new SME (small segment) clients of the company- offer all mobile services, virtual PBX, IVR- negotiations with potential customers in a customer service center- work with claims and objections
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Customer Service Specialist
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Nov 2004 - Mar 2013
- communicate with the individual clients in a service center - solve problems- find solutions
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Sales Manager
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Oct 2003 - Nov 2004
- find potential clients- offer them the company's services- communicate with the Client from the 1st call to the contract sign up
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VELTON.TELECOM LLC
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Telecommunications
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1 - 100 Employee
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Sales manager
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Oct 2002 - Oct 2003
- sale of wire phone services: phone digital lines and digital streams (ISDN PRI, ISDN BRI)- sale telephone lines of the CDMA standard- phone comunications and personal meetings with potential and existing clients- meet personal sales plans
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Business Planning Manager
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Jan 2001 - Oct 2002
- prepare business plans for banks in order to obtain loans- conduct personal negotiations with banking institutions and prepare the necessary documentation for issuing loans- prepare an assessment of property transferred to the bank as collateral for obtaining loans- negotiation with the company and bank management to set up a meeting and sign the documents
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Education
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1996 - 2001
Kharkiv University of Humanities "People's Ukrainian Academy"
specislist, bussiness planning and forecasting
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