Experience

BHS PHYSICIANS NETORK INC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Surgical Coordinator

  • Oct 2020 - Present



north central Baptist hospital

• San Antonio, Texas Area

• Surgical Scheduler

  • Jan 2018 - Present



UnitedHealth Group

• Hospitals and Health Care
• 700 & Above Employee

• Customer Service Representative

  • Sep 2017 - Present



New Hanover Regional Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Support Associate III

  • Mar 2016 - Present



Xerox Business Centre

• Retail Office Equipment
• 200 - 300 Employee

• Account Manager Level II

  • Jan 2015 - Apr 2015

  Xerox/MMC Staffing Account management / Budget management Explained expediters / dispute accounts/ assisted fraud transaction different companies High volume calls Dispense accounts/ Data changes on accounts/ regulate transaction on debit accounts Dealt with Escalated Calls Government Issue Debit card Management

• Intake Specialist

  • Jan 2014 - Jan 2015

  Intake Clerk “Med D” Specialist /Contractor Labor San Antonio, TXResponsible for working and triaging in the data entry related fax queues.Reviewed each case with accuracy and placed it in the right queues. Researching reports, maintain complete, timely, and accurate documentation of Coverage Determination/Appeals request and escalating to the Pharmacist or management needed.



CVS Health

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Intake Clerk “Med D” Specialist /Contractor Labor

  • Dec 2014 - Apr 2015

  Responsible for working and triaging in the data entry related fax queues. Reviewed each case with accuracy and placed it in the right queues. Researching reports, maintain complete, timely, and accurate documentation of Coverage Determination/Appeals request and escalating to the Pharmacist or management needed. Responsible for working and triaging in the data entry related fax queues. Reviewed each case with accuracy and placed it in the right queues. Researching reports, maintain complete, timely, and accurate documentation of Coverage Determination/Appeals request and escalating to the Pharmacist or management needed.



Medtronic

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• help desk tech

  • Feb 2014 - Dec 2014



CVS Health

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Unit Secretary

  • Jan 2008 - Jan 2014

  Perform secretarial duties, utilizing knowledge of medical terminology and hospital, clinic and lab. procedures, prepared and compiled records in nursing unit of hospital, recorded demographics to prepare medical records for new patients, record information such as physicians'​ orders and instructions, dietary requirements and medication information on patients charts and medical records, compiled census of patients, keyed information into the computer, copied information such as vital signs from nurses notes onto patient's medical records, maintained high standards of excellence, answered telephones and intercom systems Show less



UHS

• unit clerk

  • 2008 - 2014

  Perform secretarial duties, utilizing knowledge of medical terminology and hospital, clinic and lab. procedures, prepared and compiled records in nursing unit of hospital, recorded demographics to prepare medical records for new patients, record information such as physicians'​ orders and instructions, dietary requirements and medication information on patients charts and medical records, compiled census of patients, keyed information into the computer, copied information such as vital signs from nurses notes onto patient's medical records, maintained high standards of excellence, answered telephones and intercom systems. Maintains reception area, to include waiting room, Verifies insurance eligibility, Prints all encounter forms for each day appointments, Ensures that all patients are greeted in a timely manner Provide necessary forms to new patients, updates information on existing patients, reviews for accuracy and scans/copies all insurance cards. Notifies the clinical staff when the patient is ready Monitors waiting rooms and communicates wait times to patients, Responsible for applying information on all insurance plans, correctly identifying and entering FSC into IDX Collects co-pays and logs them appropriately at the time of check in, Process medical records requests, Maintains filing, charting, faxing and all other clerical functions as required Answers telephones in a polite manner, makes appointments and takes messages. Prepares and processes correspondences, Rolls phones according to schedule Identifies and orders supplies as needed. Show less



CVS Health

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Unit Secretary

  • Jan 2004 - Jan 2006

  Perform secretarial duties, utilizing knowledge of medical terminology and hospital, clinic and lab. procedures, prepared and compiled records in nursing unit of hospital, recorded demographics to prepare medical records for new patients, record information such as physicians'​ orders and instructions, dietary requirements and medication information on patients charts and medical records, compiled census of patients, keyed information into the computer, copied information such as vital signs from nurses notes onto patient's medical records, maintained high standards of excellence, answered telephones and intercom systems. Show less