Contract Specialist

• Aug 2022 - Present

Landowner Agreement Coordinator

• Mar 2021 - Aug 2022

Reengagement Specialist

• Jul 2019 - Dec 2020

• Make contact with high school students who have left school• Engage each youth in a school exploration process to find appropriate schools • Address barriers for each youth by connecting them with community service providers • Work to get youth through school registration processes by helping with paperwork, as well as obtaining any necessary documents such as birth certificates, transcripts, etc.• Provide follow-up services with each youth to ensure their ongoing success and eventual graduation Show less

WIOA Reengagement Specialist

• Jul 2018 - Jul 2019

• Managed a caseload of 65 youth in the Workforce Innovation and Opportunity Act (WIOA) program to create individual employment plans • Developed relationships with employers to create training contracts and paid internships • Engaged in workforce preparation activities including resume building, job searching, and career aptitude assessments• Assisted in grant writing with an award of $10,000

AmeriCorps Reengagement Support Member

• Nov 2017 - Jul 2018

• Managed a caseload of 20 out-of-school youth within the Juvenile Services Center • Assisted with high school tours, enrollment, and follow up to ensure attendance and maintained a 70% retention rate

Sales Administrator

• Nov 2015 - Sep 2017

• Streamlined annuity policy management • Daily report building, data entry, use of CRM system, and webinar scheduling • Supported Sales Team in an administrative capacity • Streamlined annuity policy management • Daily report building, data entry, use of CRM system, and webinar scheduling • Supported Sales Team in an administrative capacity

Shift Supervisor

• Apr 2014 - Nov 2015

• Daily deployment of partners to manage efficiency and speed • Ordered product and completed inventory counts • Accountable for the team and existed as a resource for any issues involving quality, safety, or customer comments • Coached partners to meet and exceed standards and maintain excellent customer service • Daily deployment of partners to manage efficiency and speed • Ordered product and completed inventory counts • Accountable for the team and existed as a resource for any issues involving quality, safety, or customer comments • Coached partners to meet and exceed standards and maintain excellent customer service

Starbucks Barista

• Aug 2010 - Apr 2014

• Consistently displayed superior customer service and problem solving skills. • Assisted in managerial tasks such as: inventory counts, weekly ordering, creating schedules, participation in conference calls, representing corporate brands and initiatives, and tracking of sales goals while identifying areas of growth. • Consistently displayed superior customer service and problem solving skills. • Assisted in managerial tasks such as: inventory counts, weekly ordering, creating schedules, participation in conference calls, representing corporate brands and initiatives, and tracking of sales goals while identifying areas of growth.