Tessa Serrate Alaiza
Customer Success Manager at ProfesorCBD- Claim this Profile
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English Full professional proficiency
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Spanish Native or bilingual proficiency
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German Limited working proficiency
Topline Score
Bio
Credentials
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Digital Skills: Digital Marketing
AccentureApr, 2020- Oct, 2024 -
Digital Skills: Social Media
AccentureApr, 2020- Oct, 2024 -
New Models of Business in Society
University of VirginiaApr, 2020- Oct, 2024 -
Strategic Thinking
LinkedInApr, 2020- Oct, 2024
Experience
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ProfesorCBD
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Spain
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Consumer Goods
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1 - 100 Employee
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Customer Success Manager
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Jan 2023 - Present
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Category Manager
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Jan 2022 - Present
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Marketing Assistant Internship
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Aug 2020 - Dec 2021
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Digital Marketing Intern
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Feb 2020 - May 2020
Work Scope: Strategic Planning and Implementation, Analysis of Topology, User Acquisition Channels Identification, Marketing Campaigns Management Following are the highlights of the value I brought to the company: I develop a marketing strategy to achieve customer growth through social media. I lead the analysis of topology of users in the different geographies. I identify user acquisition channels, as well as promote and use social networks for marketing campaigns. I manage the user recruitment, while having direct contact with users. Show less
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IE University
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Spain
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Education Administration Programs
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700 & Above Employee
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IEU Social Impact Lab Intern
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2017 - 2017
Work Scope: Events Management, Strategic Planning, Data Collection In this capacity, I facilitated the organisational success and expanded market outreach by participating in the creation of multiple events for the IE Entrepreneurship events. I developed an action plan for ensuring the smooth execution of events. I coordinated with the students for collating information and identifying about their interests. Work Scope: Events Management, Strategic Planning, Data Collection In this capacity, I facilitated the organisational success and expanded market outreach by participating in the creation of multiple events for the IE Entrepreneurship events. I developed an action plan for ensuring the smooth execution of events. I coordinated with the students for collating information and identifying about their interests.
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Education
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IE University
Bachelor of Business Administration - BBA, Business Administration and Management, General -
Deutsche Schule Santa Cruz
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St.Ursula Gymnasium Düsseldorf