Tessa Mason

Client Success Manager at Run AMZ
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Contact Information
us****@****om
(386) 825-5501
Location
Portland, Oregon Metropolitan Area, US

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Client Success Manager
      • Oct 2019 - Present

    • United States
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • D2C Account Program Manager
      • Mar 2018 - Oct 2019

      Account Manager for direct to consumer merchant accounts - Amazon Seller Central, Walmart Merchant, Newegg Merchant, and eBay. Previous Account Manager experience including: Target, Nordstrom, JCP, Bed Bath & Beyond, Wayfair, OfficeDepot, Staples, Kroger, Lowe's, Lowe's Canada, Staples Canada, ACE Hardware

    • United States
    • Staffing and Recruiting
    • 100 - 200 Employee
    • Temporary Staffer
      • Oct 2017 - Feb 2018

    • Manager of Communications and Wholesale Accounts
      • Jan 2016 - Sep 2017

      Managed, developed, and grew the wholesale business of a rapidly growing startup skincare company:-Spearheaded our EU compliance process, to certify our line of products in order to export to the European Union- Created annual wholesale terms, long-term pricing strategies, and wholesale marketing strategies- Developed SOPs for wholesale order processing and packaging, and trained a team of 2 to work in wholesale packaging- Doubled our wholesale network to 40+ successful wholesale accounts that align with both the Leahlani brand and ethos, and established genuine connections with our valued retail partners- Collaborated with our retail partners on multiple successful events and promotions, to increase Leahlani sales and brand awareness- Managed all Instagram/Facebook ad campaigns affiliated with our wholesale partners- Oversaw all incoming/outgoing wholesale orders, and managed all wholesale communicationsManagement of communications:- Worked closely with the CEO and Creative Director to ensure that our external written and verbal communications were in line with our brand and identity- Managed marketing projects, including social media collaborations, campaigns, and blog series- Wrote/edited copy for the website and product packaging

    • United States
    • Higher Education
    • 700 & Above Employee
    • Office Assistant
      • Jan 2013 - May 2015

      Assisted the Administrative Coordinator of the Political Science, Religious Studies, Philosophy, and Classical Studies

    • Intern
      • Mar 2014 - May 2014

      Provided administrative support for daily operations at Senator Jeff Merkley's Portland office. Managed the front desk and constituent phone calls, developed and updated constituent databases, conducted outreach calls. Assisted staff members with research, drafted notes on conference calls, researched relevant public meetings and events for the Senator to attend, managed general office correspondence.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Phonathon Ambassador
      • Sep 2011 - Feb 2012

      As a Phonathon caller at Lewis & Clark College, I served as an ambassador to the school, facilitating communication between the College and its extended network. With an understanding of the College's organizational structure, current events, and annual need for financial support, I called constituents to share information and acquire gifts to Lewis & Clark's Annual Fund. Additionally, I built rapport with our alumni parents and friends of the College, and updated necessary demographic information.At the Phonathon, I worked in a team oriented environment with other callers to further develop the potential of our program to reach out to constituents and gain support for the College.

Education

  • Lewis & Clark College
    Bachelor of Arts - BA, International Affairs
    2011 - 2015

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